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"Application error" explorer.exe help!

Question
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Just after I start the notebook, I get a message that says "Application Error" "Application explorer.exe encountered a serious error and must shut down." this pops up only seconds after the os has loaded. When it pops up, I am unable to do anything, as the entire desktop has stopped working. Why is this happening and what should I do to fix this error?
- Edited by Sonya7 Sunday, June 26, 2016 5:47 AM
- Edited by IoTGirlMicrosoft employee Sunday, June 26, 2016 5:49 AM Clarified title
- Moved by IoTGirlMicrosoft employee Sunday, June 26, 2016 5:59 AM Not Smart Device Development
Sunday, June 26, 2016 5:46 AM
Answers
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Hi Sonya,
What company manufactured your notebook? You should reach out to them for support.
There are a number of helpful pages if you search for the error message (http://www.bing.com/search?q=%22Application%20Error%22%20%22explorer.exe%22&qs=n&form=QBRE&pq=%22application%20error%22%20%22explorer.exe%22&sc=8-34&sp=-1&sk=&cvid=12C9AAE186C84D968A8F7E93E656909D)
- https://support.microsoft.com/en-us/kb/2929203
- https://support.microsoft.com/en-us/kb/329692
- http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_install/explorerexe-application-error/e482e53e-e6c7-4169-b2e5-a0e78592b6eb
- http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/application-error-explorerexe/22a17d73-e372-49b0-acd3-aa88c3275621
- http://www.tomshardware.com/answers/id-2414200/explorer-exe-application-error.html
To get help on Using Microsoft products, please use Answers.Microsoft.Com forums
Sincerely,
- Proposed as answer by Mike Laughlin Monday, June 27, 2016 12:00 PM
- Marked as answer by Just Karl Friday, July 8, 2016 2:24 PM
Sunday, June 26, 2016 5:58 AM -
They'll help you over here.
http://answers.microsoft.com/en-us/windows
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Mike Laughlin Monday, June 27, 2016 12:00 PM
- Marked as answer by Just Karl Friday, July 8, 2016 2:24 PM
Sunday, June 26, 2016 12:18 PM
All replies
-
Hi Sonya,
What company manufactured your notebook? You should reach out to them for support.
There are a number of helpful pages if you search for the error message (http://www.bing.com/search?q=%22Application%20Error%22%20%22explorer.exe%22&qs=n&form=QBRE&pq=%22application%20error%22%20%22explorer.exe%22&sc=8-34&sp=-1&sk=&cvid=12C9AAE186C84D968A8F7E93E656909D)
- https://support.microsoft.com/en-us/kb/2929203
- https://support.microsoft.com/en-us/kb/329692
- http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_install/explorerexe-application-error/e482e53e-e6c7-4169-b2e5-a0e78592b6eb
- http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/application-error-explorerexe/22a17d73-e372-49b0-acd3-aa88c3275621
- http://www.tomshardware.com/answers/id-2414200/explorer-exe-application-error.html
To get help on Using Microsoft products, please use Answers.Microsoft.Com forums
Sincerely,
- Proposed as answer by Mike Laughlin Monday, June 27, 2016 12:00 PM
- Marked as answer by Just Karl Friday, July 8, 2016 2:24 PM
Sunday, June 26, 2016 5:58 AM -
They'll help you over here.
http://answers.microsoft.com/en-us/windows
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Mike Laughlin Monday, June 27, 2016 12:00 PM
- Marked as answer by Just Karl Friday, July 8, 2016 2:24 PM
Sunday, June 26, 2016 12:18 PM