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Workflow issue - workflow paused due to error: unhandled exception RRS feed

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    Hello,
    we have MS CRM 4 with Rollup 3 installed and randomly workflow does not run till the end.
    We are getting in system jobs this kind of error for workflows:

    workflow paused due to error: unhandled exception:
    system.web.services.protocolssoapException:
    an error occured executing the configuration section handler for system.web/identity. Detail:
    <detail><error xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"><displaytitle/><displaytext
    /><description>An error occured executing the configuration section handler for system.web/identity.
    </description><file>Not available</file><line>Not available</line><details>Not available
    </details><requestu

    thanks for any help
    Pete
    Tuesday, May 26, 2009 9:57 AM

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    Go to your Settings > System Jobs. Filter this view by Type = Workflow and View = Suspended System Jobs. Open one of the instances up, there may be more information in there as to why it failed. Sometimes it could be due to a mistake in the design of the workflow, or because a referenced record has been deleted or the user doesn't have permissions on a referenced record, etc.

    Matt Wittemann, MVP for CRM (http://icu-mscrm.blogspot.com)
    Monday, June 1, 2009 4:34 PM
    Moderator

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  • Question
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    Go to your Settings > System Jobs. Filter this view by Type = Workflow and View = Suspended System Jobs. Open one of the instances up, there may be more information in there as to why it failed. Sometimes it could be due to a mistake in the design of the workflow, or because a referenced record has been deleted or the user doesn't have permissions on a referenced record, etc.

    Matt Wittemann, MVP for CRM (http://icu-mscrm.blogspot.com)
    Monday, June 1, 2009 4:34 PM
    Moderator
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    Yes, exactly this is what we tried to solve with microsoft, they did not find any error, then i got a recommendation for rollup 5, which is going to be out on July 2.
    Wednesday, July 1, 2009 12:49 PM