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XP Genuine Advantage Validation

    Question

  • This was validated and running fine for the past few years.  In trying to gain space something happened and it now says it is not activated.  Please help resolve the issue:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {144D3E9C-A632-4F20-801B-505C3330E122}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings:
    User Agent:
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{144D3E9C-A632-4F20-801B-505C3330E122}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1993962763-1060284298-682003330</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.2F    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080423000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>A1273DAF0184407E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>27172646FF74D02</Val><Hash>fcbP6secrQT+/pCvR0VThtlb1J8=</Hash><Pid>73931-641-3210663-57926</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 6577:Compaq Computer Corporation|10B78:Compaq Computer Corporation|10B78:Compaq Computer Corporation|6577:Hewlett-Packard Company|10BC8:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     

    Saturday, July 21, 2012 11:29 PM

Answers

  • Hello JWG01,

    You are trying to activate a Dell OEM license for Windows XP Pro on an HP Pavilion DV6700 laptop.  This is not permitted by the OEM End User Licensing Agreement (EULA).

    You may be able to get things straightened out by using the Product Key Update Utility http://windows.microsoft.com/en-US/windows/help/genuine/product-key.  Run the utility, and when prompted, enter the product key printed on the HP Windows Professional Edition Certificate of Authenticity (CoA) that is affixed to the computer (bottom or inside battery compartment).  Note that if the HP computer's CoA is for someversion or edition of Windows other than Windows XP Professional, the product key will be rejected by the Updater.

    If the updater does not work, contact HP to see if you can purchase recovery discs for the computer.

    Regarding the Office Professional 2003 installation on the computer, be aware of that fact that the installation is a Volume Licensing installation and is only valid if your use of the installed Office is in association with or with the permission of the Volume License holder.  Volume License holders are normally larger businesses, educational institutions or governmental agencies that need many installations of Office for their staff.


    Sunday, July 22, 2012 1:49 AM

All replies

  • Hello JWG01,

    You are trying to activate a Dell OEM license for Windows XP Pro on an HP Pavilion DV6700 laptop.  This is not permitted by the OEM End User Licensing Agreement (EULA).

    You may be able to get things straightened out by using the Product Key Update Utility http://windows.microsoft.com/en-US/windows/help/genuine/product-key.  Run the utility, and when prompted, enter the product key printed on the HP Windows Professional Edition Certificate of Authenticity (CoA) that is affixed to the computer (bottom or inside battery compartment).  Note that if the HP computer's CoA is for someversion or edition of Windows other than Windows XP Professional, the product key will be rejected by the Updater.

    If the updater does not work, contact HP to see if you can purchase recovery discs for the computer.

    Regarding the Office Professional 2003 installation on the computer, be aware of that fact that the installation is a Volume Licensing installation and is only valid if your use of the installed Office is in association with or with the permission of the Volume License holder.  Volume License holders are normally larger businesses, educational institutions or governmental agencies that need many installations of Office for their staff.


    Sunday, July 22, 2012 1:49 AM
  • Thank you Dan!  I'll try the Product Key Update Utility and will check on the Office License as well since I don't know who installed it. 

    I appreciate your help and explanation!

    Jen

    Sunday, July 22, 2012 3:07 AM
  • Hello JWG01,

    You're welcome :-)

    Let us know how things turn out.....

    Wednesday, July 25, 2012 3:24 AM