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Yest ANOTHER Validation Imcomplete BUT - MGA VALID RRS feed

  • Question

  • After reading and trying all the logical fixes found here, I still can not auto-download nor get past the validation screen into Windows Update to get KB916261 or KB917344 (which the latter is not even found on a search on Microsoft!) Oh, and now the autonotify has a third update, SP2  for Office 2003.  Fun.  Can't get any of them!
    The initial install of KB905474 was on 5/31/2006.  Since then, 6 other updates have successfully been installed, but not the 2 KB's referenced above. I have been trying to get them since 6/14/2006.
    I successfully reinstalled KB905474 today and rebooted, but still can not get past validation.  The ONLY place it validates successfully is at the Genuine website.
    MGA Diag results are:
    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-D*T**-*V*7*-KYKWQ  (I removed some characters)
    Windows Product Key Hash: w1AmK+AIf46OMtVCNbH8eLIVJN8=
    Windows Product ID: 55274-OEM-2246725-18573
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: NSLQRG
    ID: f1143a94-8a34-453b-bd43-992d2508c35e
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.532.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 100
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: E:\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>f1143a94-8a34-453b-bd43-992d2508c35e</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-KYKWQ</PKey><PID>55274-OEM-2246725-18573</PID><PIDType>3</PIDType><SID>S-1-5-21-1957994488-287218729-725345543</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1019.005</Version><SMBIOSVersion major="2" minor="3"/><Date>20041014000000.000000+000</Date></BIOS><HWID>F104332701846D62</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{91190409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2003</Name><Ver>11</Ver><Val>886F83EA669CDDE</Val><Hash>sO+qB/SABxJhBFt7G59u29OuqYA=</Hash><Pid>72082-751-3225556-55345</Pid></Product></Products></Office></Software></GenuineResults> 
    ---------------------------------

    It seems to me that ever since this new WGA was installed, the error started! 
    SO NOW WHAT DO I DO?   HELP!
    Thanks.

    Saturday, June 17, 2006 8:42 PM

Answers

All replies

  • Sunday, June 18, 2006 12:10 AM
    Moderator
  • If you look at my original message (I believe it shows as Line 3), I DID THAT and it still does not work.  I am NOT getting any boot notice or task tray message that my Windows is not genuine like some others have mentioned.  But I am constantly seeing that stupid yellow shield telling me that there are downloads ready -- I know they won't download since I have tried that for several days.
    Another thing I just thought of that may help is a log file of one the failed installations.  (I had to create a log file when I had another type of problem with KB912812, still unresolved!)  Here is a copy of the KB916281.log:
    [KB916281.log]
    1.328: ================================================================================
    1.328: 2006/06/14 23:06:06.031 (local)
    1.328: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8ec2648f2a900293b1a54e01984d7f4b\update\update.exe (version 6.2.29.0)
    1.343: Hotfix started with following command line: /si /ParentInfo:3584f6e6c1401540811dafd7d31c0c12
    1.343: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite
    1.343: KB916281 Setup canceled.
    1.343: Update.exe extended error code = 0xf00d
    24.344: ================================================================================
    24.344: 2006/06/15 17:11:46.500 (local)
    24.344: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8ec2648f2a900293b1a54e01984d7f4b\update\update.exe (version 6.2.29.0)
    24.391: Hotfix started with following command line: /si /ParentInfo:8ac17f47934a014c945ed0048eb4c28c
    24.391: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite
    24.453: KB916281 Setup canceled.
    24.453: Update.exe extended error code = 0xf00d
    2.828: ================================================================================
    2.828: 2006/06/15 22:58:57.125 (local)
    2.828: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8ec2648f2a900293b1a54e01984d7f4b\update\update.exe (version 6.2.29.0)
    2.828: Hotfix started with following command line: /si /ParentInfo:20d6e3514c36d04781735f6ed2a29f22
    2.921: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite
    2.937: KB916281 Setup canceled.
    2.937: Update.exe extended error code = 0xf00d
    2.812: ================================================================================
    2.812: 2006/06/17 06:31:13.062 (local)
    2.812: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8ec2648f2a900293b1a54e01984d7f4b\update\update.exe (version 6.2.29.0)
    2.828: Hotfix started with following command line: /si /ParentInfo:beb70b3ccd1be3488802b896c09685f8
    2.828: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite
    2.843: KB916281 Setup canceled.
    2.843: Update.exe extended error code = 0xf00d
    1.141: ================================================================================
    1.141: 2006/06/17 13:17:59.906 (local)
    1.141: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8ec2648f2a900293b1a54e01984d7f4b\update\update.exe (version 6.2.29.0)
    1.141: Hotfix started with following command line: /si /ParentInfo:bd23033f56992347b71c2302b6ac5d86
    1.141: Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite
    1.141: KB916281 Setup canceled.
    1.141: Update.exe extended error code = 0xf00d
    ====end of file=====================================
    Does that help?

    I can't even get the beta of MSIE 7 (copied after the best browser there is!) nor anything in Windows Update.  I am getting VERY annoyed!!!!!!!!!!


    Monday, June 19, 2006 12:00 AM
  • So is anyone from Microsoft going to help me?

    Tuesday, June 20, 2006 2:55 AM
  • The contents of your DataStore folder may be the problem.

    1. Delete the contents of the DataStore folder.

    2. Click Start.

    3. Choose Run.

    4. In the Run box, type: %windir%\SoftwareDistribution

    5. Click OK.

    6. Open the DataStore folder.

    7. Delete all contents of the DataStore folder.

    8. Close the window.

    9. Reboot and revisit the Windows Update web site.

    Tuesday, June 20, 2006 2:41 PM
    Moderator
  • Thank you Carey,

     

    mah87:

    Did the last fix Carey posted help fix the issue you are having with Windows Update?

     

    Thanks,

    Greg

     

    Tuesday, June 20, 2006 3:17 PM
  • Carey Frisch,

    Nope.  It did not work.  Next idea?

    BTW, I am able to download the freebies MS has for "Genuine Users Only".  I got the two games with no problems.  (MatchUp & Carioca Rummy)  Weird.  I need to get Security Updates but I can not!

    I will check back later or tomorrow to see if any new ideas are posted.

    Thanks.
    5:08pm ET

    PS:  Carey, I owe you an apology.  I thought it was you that posted about using another OS, when it was someone else -- If you read my post, I am sorry for my mistake.
    Tuesday, June 20, 2006 9:08 PM
  • Greg,

    Thanks for asking -- see above.  It was a No Go.


    Tuesday, June 20, 2006 9:10 PM
  • It has been almost a week now and still no one has given me any new hope as to what I can do to solve my Windows Validation Failure problem .  Please Advise!!!  (All the details can be reviewed above, in this thread.)


    Tuesday, June 27, 2006 12:17 AM
  • mah87:

     

    Can you please reinstall the updated notifications control here: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=458758&SiteID=25

     

    Afterwards, re-run the diagnostics tool here: http://go.microsoft.com/fwlink/?linkid=52012 and provide its output? I need to see if the latest notifications tool is updating properly.

     

    -phil liu

    Tuesday, June 27, 2006 1:13 AM
  • I am having a similar problem in that when I attempt to install KB916281 i get a Setup canceled.  Being that this is apparently the only thread in the world with this error message, I have followed the above suggestions to no resolution.  Below is my output from msadiag.exe.  Suggestions?

     

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-GQTPC-7PG8X-HH3X6
    Windows Product Key Hash: igx2gA1U+jD6VQZ2GO9PH3UPNC4=
    Windows Product ID: 76487-338-1995506-22603
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: CR9C5N9
    ID: 97fbfe26-747c-40f3-b615-d5c78ef9e2a5
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.532.2.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 100
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>97fbfe26-747c-40f3-b615-d5c78ef9e2a5</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-HH3X6</PKey><PID>76487-338-1995506-22603</PID><PIDType>5</PIDType><SID>S-1-5-21-1123561945-261903793-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS Revision 1009</Version><SMBIOSVersion major="2" minor="3"/><Date>20051021000000.000000+000</Date></BIOS><HWID>AE67342701844E76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>5D0175B5C973AA0</Val><Hash>GwTbEu1h/0+iYATs+6wnxuHKtfQ=</Hash><Pid>73931-336-4229477-57110</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Tuesday, June 27, 2006 2:46 AM
  • Ok, Phil, I will try it.  But that is the newly released version.  I currently have ver 1.5.0532.2 which CAN be removed (by going through hoops!).  If I install the replacement, there is NO WAY it can be uninstalled without reinstalling Windows XP Pro.  I use this computer for business and I can not afford any downtime. 

    !!  Let me ask you a question before I install the new version.  May the fact that I could never successfully install KB912812 have anything to do with the current problem?  I was in email with 2 different Microsoft support people from 4/18 til 5/22 and I finally gave up, not having the time to reinstall all the files they indicated.  It was trial and error, nothing definitive!  Since it was an MSIE update, I decided to wait for the final release of MSIE 7. (So I don't really wish to do the uninstall of the old WGA version if I can avoid it!)  Could that be a culprit?

    I will hold off for your reply about KB912812 before I go forward.  But if I do install the new WGA version and I still have a problem, Please be aware that I will be a nag on this thread til I get the problem fixed! 

    mah87

    Thursday, June 29, 2006 12:04 AM
  • mah87:

     

    The KB912812 is specific for IE6 (I believe) to fix some security vulnerabilities (http://support.microsoft.com/kb/912812) and is, in no way, related to WGA Validation.

     

    I suggest heading to www.microsoft.com/genuine and clicking validate. What is the message that comes up? Afterwards, try to go to Windows Update again. I'm wanting to say the BITS (Background Intelligent Transfer Service) that windows update uses may be having an issue which may *not* be resolved by simply updating to the full-release 1.5.540 version of KB905474.

     

    I would recommend filing a support request at www.support.microsoft.com - as the issue may be deeper if that suggestion above does not wrok.

     

    -phil liu

    Thursday, June 29, 2006 12:09 AM
  • heavyj:  I never get "setup canceled".  I can't get past the Windows Update validation, nor get downloads from the automatic updates, but the WGA Tool says it is Genuine. (The yellow "shield" for the download on automatic updates simply vanishes, then of course, since I can't get past the validation online, I can't see my Installation History to see how many times or how many updates have failed!)

    If you installed the latest WGA Notification KB905474 version 1.5.540.0 you may want to also use the WGA Tool Phil mentioned above, instead of the one you used, version 1.5.0530.2.  The newer one is version 1.5.540.0  -- I am not certain, but it may make a difference?  Phil, correct me if I am wrong?

    mah87


    Thursday, June 29, 2006 12:28 AM
  • Phil: 

    Next post I will let you know about the Update Page.  (I have tried this all before)

    Here is what I got from the genuine page:

    Validation Complete!

    Thank you for validating your copy of Microsoft Windows.


    Thank you for using the Windows Genuine Advantage program. You may now access resources for genuine Windows users.

    Thursday, June 29, 2006 12:32 AM
  • This is not working -- Will the support request at www.support.microsoft.com be one of my two free I get (my second) for all eternity, or TOTALLY FREE not using my second request, since this started happening right after KB905474 was installed the very first time??


    At Windows Update, I got to the "you must first validate your Windows software...", I clicked on "Continue", and got:

    Validation Incomplete: Unable to Perform Validation

    [0x80080299]

    Why didn’t my machine complete validation?

    You have encountered an unknown error. Please contact your local product support team for further assistance with this issue.
    Thursday, June 29, 2006 12:44 AM
  • Can you run the newest version of the diagnostics tool here (http://go.microsoft.com/fwlink/?linkid=52012 .) and provide its output?

     

    Does it say "Unknown" in the Signature type?

     

    -phil liu

    Thursday, June 29, 2006 8:25 AM
  • Phil,

    I was finally successful in a download, but only the new KB905474, so I installed it this morning and it

    worked.  BUT, I can still NOT get passed the Validation in Windows Update.

    To answer your question:
    I hesitate to copy in the complete details of the WGA output -- it says Confidential!!!  But I will show you

    part of what it says (please note the error on Download Center code line!):

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-*****-*****-KYKWQ
    Windows Product Key Hash: w1AmK+AIf46OMtVCNbH8eLIVJN8=
    Windows Product ID: 55274-OEM-2246725-18573
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Failed to get code. Error:0x80072ee2
    ID: f1143a94-8a34-453b-bd43-992d2508c35e
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:     <this was BLANK!>

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    Cache refresh Interval: 1945 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:     <this was BLANK!>

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: E:\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID><may be confidental so removed!>may be confidental so removed!></PID><PIDType>3</PIDType><SID><may be confidental so removed!></SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1019.005</Version><SMBIOSVersion major="2" minor="3"/><Date>20041014000000.000000+000</Date></BIOS><HWID>F104332701846D62</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{<may be confidental so removed!>}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2003</Name><Ver>11</Ver><Val><may be confidental so removed!></Val><Hash><may be confidental so removed!>=</Hash><Pid><may be confidental so removed!></Pid></Product></Products></Office></Software></GenuineResults> 

    END OF REPORT
    ----------------------------------------------

    As you can see, it does NOT say UNKNOWN in the Signature type.

    I will be checking back in sometime tomorrow for your advice, or after the 4th of July holiday in case you

    are not available.

    Thanks.

    Saturday, July 1, 2006 2:04 PM
  • Helloooou... been a week now since I posted the answer to your request... any an idea what I can do next to fix this problem?  I still can not get through validation on the Updates website so I  still am using an unsecure MS & IE product... ... ... 



    (I am afraid to even turn on my laptop for fear of it also being corrupted by this validation stuff!)

    Tuesday, July 11, 2006 2:14 AM
  • may:

     

    Can you check (with regedit) if your user accounts have permission to access the key "HKEY_CURRENT_USER\Software\Policies" ?

     

    -phil liu

    Tuesday, July 11, 2006 3:44 AM
  • Administrator and my logon name both have Full Control and Read.  Special Permissions is grayed out for both as well as System.  Restricted is Read only. Next step?

    Wednesday, July 12, 2006 2:01 AM
  • I still can NOT get past Validation at the Windows Update Website

    But as odd as it seems, on 7/12 I was able to download AND install 2 Office updates,

    2 XP Security updates, 1 XP update and the July removal tool through Automatic Updates!

    I have it set to notify me when downloads are available and to notify when ready to install not

    only to have control of my system, but also to be able to know if they actually happened!

    Since one possible fix given to me here to fix my Validation problem junked my Datastore file,

    the only history I now have is since July 1st when I got the last version of the WGA.  I really

    miss that prior list of what my system has installed.  Wish I had known what that Datastore file

    was for -- I would have printed the contents out BEFORE it was recreated!

    So now, any more ideas on how I can "pass the Validation" at the Microsoft Website???

    Thursday, July 13, 2006 11:36 PM
  • Mah:

     

    Looking more closely, the error code 0x80080299 specifically relates to a Windows Update error that is causing the mis-read. The diagnostics output (says signed, genuine, and latest version) suggest that WGA is running correctly at this time. What does www.microsoft.com/genuine (click validate) say? It should read fine and pass you as genuine at this time.

     

    I'd suggest contacting help for Windows Update directly to see if there are outlying permissions errors for Windows Update required registries.

     

    http://www.support.microsoft.com/oas/default.aspx?gprid=6527

     

    -phil

    Friday, July 14, 2006 3:47 AM
  • Phil wrote:

    Mah:
    Looking more closely, the error code 0x80080299 specifically relates to a Windows Update error that is causing the mis-read. The diagnostics output (says signed, genuine, and latest version) suggest that WGA is running correctly at this time. What does www.microsoft.com/genuine (click validate) say? It should read fine and pass you as genuine at this time.

    I'd suggest contacting help for Windows Update directly to see if there are outlying permissions errors for Windows Update required registries. 

    http://www.support.microsoft.com/oas/default.aspx?gprid=6527


    The Genuine validation page says it is valid.  It is the Windows Update (now Microsoft Update) page where it FAILS so I can not get anything outside of what Automatic Updates retrieves.


    Thanks for the link to Email Support -- since it is unlimited use, I will file an email Support request.

    Maybe I will get this problem resolved, unlike the last problem in email Support which was never resolved.

    (I had asked in this forum if email support was free/unlimited a few weeks ago, but no one replied to that question.)

    mah

    Friday, July 21, 2006 1:26 PM
  • heavyj ,

    Thanks for asking about the Setup canceled error.  I was apparently having this same problem, and it still looks like this is the "only thread in the world" mentioning it as specifically as this.  And being the Microsoft forum, I thought this would be the best place to mention how I eventually found out how to solve my problem.

    The fact that the service pack / hotfix / whatever dies saying Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite told me it had something to do with Internet Explorer.  As it turned out, it was apparently asking the Windows Registry where the file was, and it wasn't where it said, so it failed.

    The reason for this is that I had changed the ProgramFilesDir (HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir) string to point to my second disk (E:\Program Files -- I'd run out of space on drive C, the system drive), so all new software was installed on the new drive by default, but software installed before the change remained on the C drive.  I had been using my system for some time without having changed this registry key -- I just manually chose E:\Program Files as the base installation path for software (such as MS Office) -- but a week or so ago I found I needed to change the registry key so that our anti-virus program (which gets checked/updated at domain logon time) would automatically stay on drive E.  Several Microsoft patches (from auto update) installed since then without trouble, until this patch.  The problem was that the registry said the file was in %ProgramFiles% \Internet Explorer\iexplore.exe, and of course it now wasn't, even though it hadn't moved.  I set the ProgramFilesDir registry string back to C:\Program Files temporarily, ran the patch again, and it worked.

    I hope this helps someone else who has done similar to what I did.

    EdgeBerg
    Tuesday, October 27, 2009 7:05 AM
  • heavyj ,

    Thanks for asking about the Setup canceled error.  I was apparently having this same problem, and it still looks like this is the "only thread in the world" mentioning it as specifically as this.  And being the Microsoft forum, I thought this would be the best place to mention how I eventually found out how to solve my problem.

    The fact that the service pack / hotfix / whatever dies saying Unexpected Error While Executing Line 1 ( Test.IE7InstallBlock.Section ) of PreRequisite told me it had something to do with Internet Explorer.  As it turned out, it was apparently asking the Windows Registry where the file was, and it wasn't where it said, so it failed.

    The reason for this is that I had changed the ProgramFilesDir (HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir) string to point to my second disk (E:\Program Files -- I'd run out of space on drive C, the system drive), so all new software was installed on the new drive by default, but software installed before the change remained on the C drive.  I had been using my system for some time without having changed this registry key -- I just manually chose E:\Program Files as the base installation path for software (such as MS Office) -- but a week or so ago I found I needed to change the registry key so that our anti-virus program (which gets checked/updated at domain logon time) would automatically stay on drive E.  Several Microsoft patches (from auto update) installed since then without trouble, until this patch.  The problem was that the registry said the file was in %ProgramFiles% \Internet Explorer\iexplore.exe, and of course it now wasn't, even though it hadn't moved.  I set the ProgramFilesDir registry string back to C:\Program Files temporarily, ran the patch again, and it worked.

    I hope this helps someone else who has done similar to what I did.

    EdgeBerg

    Sunday, May 20, 2012 8:06 AM
  • You are aware that you are the only prerson to post to this thread (until now) in the past 6 years?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, May 20, 2012 9:36 AM
    Moderator
  • Please do not resurrect old threads (this one was created in 2009).

    If you have a Activation or Validation related issue, please create your own thread for your own issue.

    <Thread Locked>

     

    Darin MS

    Monday, May 21, 2012 3:35 PM