Answered by:
RestoreCD will not work

Question
-
I have a computer on my network where the RestoreCD will not work.
Background: I am currently using VAIL-REFRESH to monitor 2 computers: DESKTOP and LAPTOP. I recently needed to restore my C: on the DESKTOP computer. The DESKTOP has a SSD for Drive C—which only holds Windows 7 files. All other files are stored on a second internal 1Gb internal HD.
I booted using Restore CD and navigated to screen where I selected the date of the drive I wanted to restore. After selecting the date, but before I reached the actual drives backed up- on that date, I received this message: Exception cannot continue-0xc0000025. This happened at same place on every attempt. Also tried several different dates.
To verify the quality of the RestoreCD I ran it on the LAPTOP. It worked fine- I was able to get to the Select Drive screen successfully.
Any ideas on what this error means?
SYSTEM: Intel i7 920- 2785 MHz, EVGA E758 motherboard, 6 GB DDR3 SDRAM and NVIDIA GeForce GT 220 video card with Windows 7 64-bit with Drive #1 - SAMSUNG MCBQE32G5MPP-0VA (29 GB) Solid State Drive
NOTE: My workaround was to pull the 2.5” SSD from DESKTOP and put it into my LAPTOP. I then used the RestoreCD to restore the DESKTOP files onto the SSD, that was temporarily residing in the LAPTOP. Upon completion, I removed the SSD from the LAPTOP and put it back into the DESKTOP.
Tuesday, September 28, 2010 6:03 PM
Answers
-
From Microsoft Connect team:
Posted by Microsoft on 9/28/2010 at 6:52 PMThank you very much for submitting feedback to us via Connect. This is a known issue that ClientRestoreWizard_Refresh.exe is crashing as soon as the backup to restore is selected with 2nd chance AV, which was fixed in a later build – as a result we will be resolving and closing this feedback.
Best wishes,
Windows Home and Small Business Server Team
- Marked as answer by Rosemont60 Wednesday, September 29, 2010 2:35 AM
Wednesday, September 29, 2010 2:34 AM
All replies
-
Have you submitted a bug on Connect? It's likely to be a hardware or driver issue, but Microsoft is likely to want to look into it.
I'm not on the WHS team, I just post a lot. :)- Marked as answer by Jonas Svensson -FST- Tuesday, September 28, 2010 10:49 PM
- Unmarked as answer by Rosemont60 Wednesday, September 29, 2010 2:33 AM
Tuesday, September 28, 2010 7:47 PMModerator -
I just submitted a bug report.
- Marked as answer by Rosemont60 Wednesday, September 29, 2010 2:33 AM
- Unmarked as answer by Rosemont60 Wednesday, September 29, 2010 2:34 AM
Tuesday, September 28, 2010 9:31 PM -
From Microsoft Connect team:
Posted by Microsoft on 9/28/2010 at 6:52 PMThank you very much for submitting feedback to us via Connect. This is a known issue that ClientRestoreWizard_Refresh.exe is crashing as soon as the backup to restore is selected with 2nd chance AV, which was fixed in a later build – as a result we will be resolving and closing this feedback.
Best wishes,
Windows Home and Small Business Server Team
- Marked as answer by Rosemont60 Wednesday, September 29, 2010 2:35 AM
Wednesday, September 29, 2010 2:34 AM -
Thursday, September 30, 2010 10:51 AMModerator
-
I hope you dont close this too soon, the exact same error and issue is happening to me. As of 10/21/2010.
Bill
Friday, October 22, 2010 6:35 PM -
I just ran into this while trying to restore a laptop with Win7 32-bit and the USB key produced on the Vail server. Tried two USB keys with same results. The same keys worked for another laptop running Win7 Pro 64-bit. Is the later build mentioned above available for testing?
I didn't have to restore, but needed to test as part of my plans to upgrade when the final is released. I appreciate the tip on drive swapping. I'll keep it in mind.
Sunday, November 21, 2010 9:48 PM