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Off Topic - Family Safety settings & Old MSN Parental controls conflict? RRS feed

  • General discussion

  • My son just turned 18, and once he did, he can no longer access his email account.  He gets a screen that says to update his Family Safety settings to work with the latest service.  When he clicks the 'Visit Family Safety' button on that page, he gets another page that says that he must first disable the MSN Premium Parental Controls for the family's accounts.

     

    So we had previously, in MSN Explorer, set his parental controls to teen (forgot to lift it), but I cannot fix this anywhere.  Has anyone else run into this catch-22?

    Tuesday, September 11, 2007 9:12 PM

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