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New mohterboard, not genuine windows message

    Question

  • Note: The Windows product key below doesn't match the one on the sticker so it's saying the key is not valid.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {434965E3-E503-4CC7-96C8-A395D0BEFE5B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{434965E3-E503-4CC7-96C8-A395D0BEFE5B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2667910629-3996014509-660976012</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4001</Version><SMBIOSVersion major="2" minor="6"/><Date>20120420000000.000000+000</Date></BIOS><HWID>BA323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-1033-6001.0000-0162009
    Installation ID: 001676970702392505597644090901374915985713401246773142
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F057.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAln3wlwRw4NvqAmI0St3ijhoF8vSygrFszNmsVi5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   IdeRef  IdeTable
      SSDT   IdeRef  IdeTable
      SSDT   IdeRef  IdeTable
      BGRT   ALASKA  A M I

    • Moved by Noel D PatonEditor Tuesday, October 2, 2012 7:13 PM Nove to appropriate Vista forum (From:Windows 7 Genuine Advantage Validation Issues (Windows 7))
    Saturday, August 18, 2012 5:17 AM

Answers

  • Replacing the motherbaord outside warranty conditions invalidates the OEM_SLP Key, and the OEM license.

    You will have to purhcase a new Full Retail Windows license.

    Having said that, you could try changing the Key to the one on the COA sticker, and activating that - if it's not been useed previously, it may work. Uce the Change Product Key link at the bottom of the System properties page.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, August 18, 2012 9:06 AM
    Moderator
  • Preinstalled copies of Windows (OEM SLP) do not transfer to a retail motherboard.  Changing the mobo constitutes getting a new computer.  See the Microsoft OEM FAQs where it states:

    Q. Can a PC with an OEM Windows operating system have its motherboard upgraded and keep the
    same license? What if it was replaced because it was defective?

    A. Generally, an end user can upgrade or replace all of the
    hardware components on a computer—except the motherboard—and still retain the
    license for the original Microsoft OEM operating system software. If the
    motherboard is upgraded or replaced for reasons other than a defect, then a new
    computer has been created. Microsoft OEM operating system software cannot be
    transferred to the new computer, and the license of new operating system
    software is required. If the motherboard is replaced because it is defective,
    you do not need to acquire a new operating system license for the PC as
    long as the replacement motherboard is the same make/model or the same
    manufacturer's replacement/equivalent, as defined by the manufacturer's
    warranty.

    The reason for this licensing rule primarily relates to the End User Software
    License Terms and the support of the software covered by that End User Software
    License Terms. The End User Software License Terms is a set of usage rights
    granted to the end user by the PC manufacturer and relates only to rights for
    that software as installed on that particular PC. The system builder is required
    to support the software on the original PC. Understanding that end users, over
    time, upgrade their PCs with different components, Microsoft needed to have one
    base component "left standing" that would still define the original PC. Since
    the motherboard contains the CPU and is the "heart and soul" of the PC, when the
    motherboard is replaced (for reasons other than defect) a new PC is essentially
    created. The original system builder did not manufacture this new PC, and
    therefore cannot be expected to support it.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Saturday, August 18, 2012 1:52 PM
    Answerer

All replies

  • Replacing the motherbaord outside warranty conditions invalidates the OEM_SLP Key, and the OEM license.

    You will have to purhcase a new Full Retail Windows license.

    Having said that, you could try changing the Key to the one on the COA sticker, and activating that - if it's not been useed previously, it may work. Uce the Change Product Key link at the bottom of the System properties page.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, August 18, 2012 9:06 AM
    Moderator
  • Preinstalled copies of Windows (OEM SLP) do not transfer to a retail motherboard.  Changing the mobo constitutes getting a new computer.  See the Microsoft OEM FAQs where it states:

    Q. Can a PC with an OEM Windows operating system have its motherboard upgraded and keep the
    same license? What if it was replaced because it was defective?

    A. Generally, an end user can upgrade or replace all of the
    hardware components on a computer—except the motherboard—and still retain the
    license for the original Microsoft OEM operating system software. If the
    motherboard is upgraded or replaced for reasons other than a defect, then a new
    computer has been created. Microsoft OEM operating system software cannot be
    transferred to the new computer, and the license of new operating system
    software is required. If the motherboard is replaced because it is defective,
    you do not need to acquire a new operating system license for the PC as
    long as the replacement motherboard is the same make/model or the same
    manufacturer's replacement/equivalent, as defined by the manufacturer's
    warranty.

    The reason for this licensing rule primarily relates to the End User Software
    License Terms and the support of the software covered by that End User Software
    License Terms. The End User Software License Terms is a set of usage rights
    granted to the end user by the PC manufacturer and relates only to rights for
    that software as installed on that particular PC. The system builder is required
    to support the software on the original PC. Understanding that end users, over
    time, upgrade their PCs with different components, Microsoft needed to have one
    base component "left standing" that would still define the original PC. Since
    the motherboard contains the CPU and is the "heart and soul" of the PC, when the
    motherboard is replaced (for reasons other than defect) a new PC is essentially
    created. The original system builder did not manufacture this new PC, and
    therefore cannot be expected to support it.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Saturday, August 18, 2012 1:52 PM
    Answerer