Hi,
Comparing these two, it is better to use SSRS. It has advantages, such as online data, full customization and compatibility with environment. But, as you know creating charts, tables, defining themes and maintenance is very hard. I think it is better
to use a dashboard tool which connects to CRM database. There are lots of 3rd party solutions for this purpose. You could easily define charts with just a few clicks, as well as pivot tables, time charts and .... As my experience, I have used qlikview and
klipfolio, and find qlikview an excellent solution for reporting, dashboards and data mining.
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