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I need to renew & have a purchaed disc RRS feed

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    my subscripion expiered and I purchase a new one care disc.  When I load it and sign in it does not ask me for the cert of auth number from my new disc but instead keeps saying that I need to renew.
    Thursday, September 25, 2008 2:10 AM

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    Open One Care, select "Renew" and when you get to the payment page select"Pre-paid PIN or Token" as the payment method, enter the 25 digit product key enclosed with the CD.

    Thursday, September 25, 2008 2:45 AM
    Moderator