Action Required - Please sign in to Windows Live Hotmail‏ RRS feed

  • Question

  • I am using Outlook 2007 to retrieve my_email@live.com. Last night I couldn't send email to gmail.com, the Undeliverable Msg tell me to login mail.live.com to resolve the issue. I got this "Action Required - Please sign in to Windows Live Hotmail‏" email from "staff@live.com". The email says

    To continue sending messages, please sign in to your Windows Live Hotmail
    account at http://mail.live.com . After you sign in, we'll show you a picture
    and ask you which letters and numbers you see inside it.

    This is part of our effort to stop junk e-mail and protect your inbox.

    Thank you for helping us fight junk e-mail.

    The Windows Live Hotmail Team

    Is this necessary? How often do I have to login "mail.live.com" to prevent this to happen?
    • Moved by Kiran Polimetla Friday, July 17, 2009 1:01 PM Not related to Suggestions and Feedback for the Forums (From:Suggestions and Feedback for the Forums)
    Tuesday, July 14, 2009 2:11 PM


  • Hi,

    Thank you for your post. You can post your query at the Hotmail Online Solutions Center:


    Hope that helps.

    Have a Great day!!!!!
    Swapnil Tier 2 Application Support Server and Tools Online Operations Team
    Monday, August 10, 2009 8:35 PM