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    Hello gentlemen, perhaps I can help. Currently I have OnPremise crm 2013 with rollup 2 installed. But I realized that reading came the service pack 1 for crm 2013 and then the rollup 3 for crm 2013. Upgrade My question is that first install service pack 1 or rollup 3?

    Thank you

    Tuesday, August 5, 2014 5:16 PM

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    So they solve different things.  Rollup 3 is for if you're on UR 2 but not SP1.  SP1 will get its own rollups, with UR1 coming soon.  Confusing, but true.  http://support.microsoft.com/kb/2930480/en-us

    Read the important notes for more about that.

    So the question is "are you looking just to bug fix, or do you need the enhances features SP1 brings around customer service?" If you just need bug fix, UR3 is fine. If you want more robust features, SP1 is the route you want.

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    • Marked as answer by Carlos Soza Tuesday, August 5, 2014 5:44 PM
    Tuesday, August 5, 2014 5:36 PM
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    Nobody can answer that right now, I'm betting no even Microsoft.

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    • Marked as answer by Carlos Soza Tuesday, August 5, 2014 6:04 PM
    Tuesday, August 5, 2014 5:58 PM

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    So they solve different things.  Rollup 3 is for if you're on UR 2 but not SP1.  SP1 will get its own rollups, with UR1 coming soon.  Confusing, but true.  http://support.microsoft.com/kb/2930480/en-us

    Read the important notes for more about that.

    So the question is "are you looking just to bug fix, or do you need the enhances features SP1 brings around customer service?" If you just need bug fix, UR3 is fine. If you want more robust features, SP1 is the route you want.

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    • Marked as answer by Carlos Soza Tuesday, August 5, 2014 5:44 PM
    Tuesday, August 5, 2014 5:36 PM
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    Thanks for your answer, I understand. But if there will be that after such a migration to a crm 2014 ask us we have to be in the service pack 1 with the numbering 6.1xxx to migrate?
    Tuesday, August 5, 2014 5:41 PM
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    Nobody can answer that right now, I'm betting no even Microsoft.

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    • Marked as answer by Carlos Soza Tuesday, August 5, 2014 6:04 PM
    Tuesday, August 5, 2014 5:58 PM
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    Thanks Wayne Walton.
    Tuesday, August 5, 2014 6:05 PM
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    Sure thing!

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    Tuesday, August 5, 2014 6:07 PM