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xp shuts down unexpectedly only when on the internet RRS feed

  • Question

  • HI This is my first post and i've got a compaq presario 2100 laptop with a 40GB Hard Drive and 448MB Of Ram. it has developed a problem. when i'm on the internet from about 5-50 minutes the computer decides to shut down with no warning at all!!!! i have installed windows freshly about 4 times with no change and have got avg 7.5 anti virus and anti-spyware. Please help!!! Its an xp professional. it uses a usb modem. please help!!!
    Monday, April 23, 2007 4:25 PM

All replies

  • I'm having the same problem with my daughter's machine.  Its a Presario 2570US, over 1GB Ram, 40M HDD. It is Windows XP Pro SP2.  I flashed the BIOS to HK.F 25 which is the latest, but it doesn't help.  She was on MYSPACE today when it shut down.  It ran for days while connected to the internet without problem, but it was connected to MYSPACE during that time.  Let's compare some notes and figure this out.  What are you doing on the internet when it shuts down?
    Monday, May 14, 2007 7:56 PM