ActiveX error and major disconnects when trying to validate my copy of XP RRS feed

  • Question

  •  Is there hope?  I am not sure at this point.  I have submitted a ticket, but I have had the same failure regardless of the make up of my computer. 


    I did not worry about it until Microsoft started locking me out of ActiveX and DirectX updates because I cant validate my copy.  Why dont they just go to Gateway or Emachines to figure out if I have a good copy.


    I have not seen one recommendation that has worked for me.


    Here is the most common error I get when the alternate method comes back with a response:





    Monday, April 2, 2007 5:15 AM


  • DanP,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, April 2, 2007 1:35 PM