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  • Question

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    gud day..I thnk my product key on the back of my laptop is wrong bcoz i tried so many times still its invalidd..can you help me solve this or can u give me the correct product key..thnx...here's my product key w/c is invalid.

    HOPING FOR HELPFULL RESPONSE!

    Tuesday, July 8, 2008 8:39 AM

Answers

  • Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Tuesday, July 8, 2008 1:21 PM
    Moderator