none
c:\windows\system32\SPPC.DLL is either not designed to run on Windows or it contains and error RRS feed

  • Question

  • I ran the MGADiag Tool and here are my results

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-X2GGR-34336-Y22XC
    Windows Product Key Hash: 8QhQVNn6iveghBgpfbs7k6Qhiec=
    Windows Product ID: 00426-067-3880351-86041
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {82697EDD-FE35-4F51-A213-10E66B3B64D3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Quick Switch\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppc.dll[Hr = 0x800b0003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{82697EDD-FE35-4F51-A213-10E66B3B64D3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y22XC</PKey><PID>00426-067-3880351-86041</PID><PIDType>5</PIDType><SID>S-1-5-21-3629222680-2590483389-428636444</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0312   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080130000000.000000+000</Date></BIOS><HWID>5F7D3107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>3DD6CA2476A3D04</Val><Hash>al7oz29B02uFGUHmJZp/0fN6meA=</Hash><Pid>70141-642-6447707-57251</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700C1' to display the error text.
    Error: 0x800700C1

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000020
    Event Time Stamp: 12:1:2011 22:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJT4IHQpmJNa/6p2SORkveD5XvF2OiqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM

     

     

    Friday, December 2, 2011 5:33 AM

Answers

  • "danop75" wrote in message news:c406b3a1-c55a-4a41-8208-5ab577b3bac0...

    I ran the MGADiag Tool and here are my results

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-X2GGR-34336-Y22XC
    Windows Product Key Hash: 8QhQVNn6iveghBgpfbs7k6Qhiec=
    Windows Product ID: 00426-067-3880351-86041
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppc.dll[Hr = 0x800b0003]

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0312   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080130000000.000000+000</Date></BIOS

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700C1' to display the error text.
    Error: 0x800700C1

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000020
    Event Time Stamp: 12:1:2011 22:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

     

     

    Have you had a virus infection? It’s the first time I’ve ever seen that error message in an MGADiag report.
    I would start by trying a System Restore back to a time when the system worked properly (so long as it’s no more than a week or two).
    If that doesn’t work, or doesn’t resolve the problem,
    I’d start by doing a malware check.
    Try using Malwarebytes Anti-Malware to clean the system.
    Download and install Malwarebytes Anti-Malware (www.malwarebytes.org ). Update it, but do NOT accept the offer of Real-Time protection (it may cause problems).
    Run a Full System Scan in your main user account, and Quick scans in any other account.
    Delete everything it finds. You may well find that your anti-virus complains a few times during the process – allow that to do its thing at the same time.
     
    I would also suggest running CHKDSK and SFC
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 6, 2011 12:20 AM
    Friday, December 2, 2011 8:54 AM
    Moderator
  • Are you a MSDN account holder? If not then you have additional problems. If you are ignore me.

     

    Windows Product ID: 00426-067-3880351-86041

     

     

    The product ID -067- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

     

    And this:

     

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

     

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer.

     


    Friday, December 2, 2011 2:50 PM
    Answerer
  • Both Noel and george1009 are correct.

     

    This Product key is an MSDN key but it is not Blocked. Since the key is not blocked, the Non-Genuine issue is not caused by the key so Noel is correct with his troubleshooting steps.

     

    NOTE: MSDN Keys are licensed Only to be used by the person that owns the MSDN Subscription the key originated from.

    danop75, if you are not the owner of the MSDN Subscription that this key originated from then it doesn't matter what the actual problem is, you are not licensed to use this key. (most subscriptions cost over $500 so you would know if you own a MSDN Subscription)

     

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Saturday, December 3, 2011 12:20 AM
    • Marked as answer by Darin Smith MS Tuesday, December 6, 2011 12:20 AM
    Saturday, December 3, 2011 12:20 AM

All replies

  • "danop75" wrote in message news:c406b3a1-c55a-4a41-8208-5ab577b3bac0...

    I ran the MGADiag Tool and here are my results

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-X2GGR-34336-Y22XC
    Windows Product Key Hash: 8QhQVNn6iveghBgpfbs7k6Qhiec=
    Windows Product ID: 00426-067-3880351-86041
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppc.dll[Hr = 0x800b0003]

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0312   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080130000000.000000+000</Date></BIOS

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700C1' to display the error text.
    Error: 0x800700C1

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000020
    Event Time Stamp: 12:1:2011 22:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

     

     

    Have you had a virus infection? It’s the first time I’ve ever seen that error message in an MGADiag report.
    I would start by trying a System Restore back to a time when the system worked properly (so long as it’s no more than a week or two).
    If that doesn’t work, or doesn’t resolve the problem,
    I’d start by doing a malware check.
    Try using Malwarebytes Anti-Malware to clean the system.
    Download and install Malwarebytes Anti-Malware (www.malwarebytes.org ). Update it, but do NOT accept the offer of Real-Time protection (it may cause problems).
    Run a Full System Scan in your main user account, and Quick scans in any other account.
    Delete everything it finds. You may well find that your anti-virus complains a few times during the process – allow that to do its thing at the same time.
     
    I would also suggest running CHKDSK and SFC
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 6, 2011 12:20 AM
    Friday, December 2, 2011 8:54 AM
    Moderator
  • Are you a MSDN account holder? If not then you have additional problems. If you are ignore me.

     

    Windows Product ID: 00426-067-3880351-86041

     

     

    The product ID -067- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

     

    And this:

     

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

     

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer.

     


    Friday, December 2, 2011 2:50 PM
    Answerer
  • Both Noel and george1009 are correct.

     

    This Product key is an MSDN key but it is not Blocked. Since the key is not blocked, the Non-Genuine issue is not caused by the key so Noel is correct with his troubleshooting steps.

     

    NOTE: MSDN Keys are licensed Only to be used by the person that owns the MSDN Subscription the key originated from.

    danop75, if you are not the owner of the MSDN Subscription that this key originated from then it doesn't matter what the actual problem is, you are not licensed to use this key. (most subscriptions cost over $500 so you would know if you own a MSDN Subscription)

     

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Saturday, December 3, 2011 12:20 AM
    • Marked as answer by Darin Smith MS Tuesday, December 6, 2011 12:20 AM
    Saturday, December 3, 2011 12:20 AM