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Code 80070002 RRS feed

  • Question

  • OneCare says I have to install a new important update and I have tried several times but I get the same error message: Code 80070002.  I clicked "get help" and followed the instructions to delete Temp. undate files ... but still cannot install this update.  Now what?

    Thursday, July 31, 2008 12:37 AM

Answers

All replies

  • You should be able to get help with failed Windows updates at the Microsoft Update Solution Center - http://support.microsoft.com/gp/wusupport#tab0

     

    Thursday, July 31, 2008 1:13 AM
    Moderator
  • I still cannot get this update.  I was on the telephone with tech support for HP for over 2 hours and they said that my computer will need to be completely cleared and rebooted.  They could not help.  What do I do now?  Again my computer has tried about 15 more times to download this update and it is always "unsuccessful".

    Sunday, September 14, 2008 3:21 PM
  • You can get free phone support at the Microsoft Update Solution Center - http://support.microsoft.com/ph/6527#tab0

    Sunday, September 14, 2008 3:31 PM
    Moderator