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Default Reports in CRM 2011 unable to install SrsDataConnector RRS feed

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    Hi

    I am using CRM 2011 on premise version and I am unable to install or even find SrsDataConnector in my installation folder.

    I have CRM 2011 on-premise which we have installed it 7 months back and i have the rollup 6 installed as well, i now need to install reports to show all default reports of crm how do i do that? i do not have SrsDataconnector anywhere in my instaltion and when i try in install CRM2011-Bids-ENU-i386.exe it doesn't let me install as the below log error occured

    any help please?

    Thanks


    10:35:35|  Error| MsiOpenPackage(C:\Users\faisalk\BIDSExtensions.msi) failed.(error = 1638) (msiutility.cpp:CMsiUtility::GetProductProperty:264).
    10:35:37|  Error| MsiOpenPackage(C:\Users\faisalk\BIDSExtensions.msi) failed., Error, OK
    10:35:37|   Info| InputResult: OK
    10:35:37|   Info| Clean up the BITS downloader.

    10:46:13|   Info| === Setup bootstrap logging started 16/03/2012 10:46:13 ===
    10:46:13|   Info| Bootstrap version: 5.0.9690.1992.
    10:46:13|   Info| User: faisalk.
    10:46:13|  Error| MsiOpenPackage failed while trying to read property ProductLanguage
    10:46:13|  Error| MsiOpenPackage(D:\Program Files\Microsoft Dynamics CRM\BIDS ext\BIDSExtensions.msi) failed.(error = 1638) (msiutility.cpp:CMsiUtility::GetProductProperty:264).
    10:46:17|  Error| MsiOpenPackage(D:\Program Files\Microsoft Dynamics CRM\BIDS ext\BIDSExtensions.msi) failed., Error, OK
    10:46:17|   Info| InputResult: OK
    10:46:17|  Error| MsiOpenPackage failed while trying to read property ProductLanguage
    10:46:17|  Error| MsiOpenPackage(D:\Program Files\Microsoft Dynamics CRM\BIDS ext\BIDSExtensions.msi) failed.(error = 1638) (msiutility.cpp:CMsiUtility::GetProductProperty:264).
    10:46:18|  Error| MsiOpenPackage(D:\Program Files\Microsoft Dynamics CRM\BIDS ext\BIDSExtensions.msi) failed., Error, OK
    10:46:18|   Info| InputResult: OK
    10:46:19|   Info| Clean up the BITS downloader.

    Fkhoja

    Friday, March 16, 2012 11:04 AM

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    Hi guys

    I have try to locate on our server but i can not locate SrsDataConnector, i can see and run/create report from ReportingServer but unable to run that in CRM :(

    Thanks

    Fayz

    Fkhoja

    • Marked as answer by Fkhoja Thursday, March 22, 2012 3:40 PM
    Friday, March 16, 2012 5:11 PM

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    Hi,

    error = 1638 normally comes when it finds the product or any version of it already installed. Did you double checked your programs section of control panel if its already there?

    You can also try downloading the CRM Server setup files and after extracting them you will find the Srsconnector in one of the directory, you can use that for your installation. CRM2011-Bids-ENU-i386.exe is a different thing, your main problem is the SrsConnector.

    Regards,

    TGB

    Microsoft Certified Business Management Solutions Specialist

    Friday, March 16, 2012 11:19 AM
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    You are trying to install BITS and not SSRS.

    You need to install SrsDataConnector.msi from the server installation folder.
    [en_microsoft dynamics crm server 2011_x86_x64_dvd_641442.iso]\Server\amd64\SrsDataConnector\

    If the report server and the CRM server installed on the same machine, you do not need SSRS Connector to be installed.
    If so, please check http://localhost/reportserver/ and see if you can produce shared report.


    Friday, March 16, 2012 12:21 PM
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    Hi guys

    I have try to locate on our server but i can not locate SrsDataConnector, i can see and run/create report from ReportingServer but unable to run that in CRM :(

    Thanks

    Fayz

    Fkhoja

    • Marked as answer by Fkhoja Thursday, March 22, 2012 3:40 PM
    Friday, March 16, 2012 5:11 PM
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    You need to look on you original installation DVD - ISO image.

    Jason Lattimer

    Friday, March 16, 2012 5:42 PM
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    You still did not answer if the CRM and the RS are on the same machine.

    if not, download CRM 2011 trial version and extract the needed files.
    Microsoft Dynamics CRM Server 2011
    http://www.microsoft.com/download/en/details.aspx?id=27822

    Friday, March 16, 2012 6:37 PM
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    it will be prsent in ssrsdata connector folder ...

    Ahmed - CRM Application Management

    Tuesday, March 27, 2012 3:51 PM