Software Licensing Stopped

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  Hey Vista Problemsss,
  
  Thank you for visiting us today. Wow it appears you have really done some research. The error code "0x80070426" is indicative for the Software Licensing Stopped issue. Please download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.  This will allow us to see further into what may be the problem. 

   

  If you do not have access to the Start Button:

  1)    Login to Vista and click the option that brings up Internet Explorer.

  2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

  3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

  4)    When the program runs, click the “Continue” button, then click the “Copy” button.

  5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/c43f435c-06aa-4639-91d6-f7d6cc76dcb2

  6)    In a reply post, paste the Diagnostic Report.

   

  Thank you,

   

  Stephen

   

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  • Marked as answer by Stephen Holm Monday, June 15, 2009 10:21 PM

  Wednesday, June 10, 2009 10:37 PM
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  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0x80070426
  Windows Product Key: *****-*****-PDW42-R9VDY-3WMT7
  Windows Product Key Hash: X+z7vLiAcHF3UZYVnFP13zv2Yck=
  Windows Product ID: 89576-021-8894501-71666
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.0.6001.2.00010100.1.0.006
  ID: {C12CE56D-15F1-4BE8-828C-507EAE9DB493}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Business
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.090302-1506
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6001.18000

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Professional 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{C12CE56D-15F1-4BE8-828C-507EAE9DB493}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3WMT7</PKey><PID>89576-021-8894501-71666</PID><PIDType>5</PIDType><SID>S-1-5-21-1063084278-3167226555-861369971</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5000     </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>3A32</Version><SMBIOSVersion major="2" minor="31"/><Date>20060220000000.000000+000</Date></BIOS><HWID>E8323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>136E38186A566BA</Val><Hash>06VBKBvoORYfWj6KMLJbU2eNn50=</Hash><Pid>81605-861-0534342-65134</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software Licensing service is not running.

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAJJQadnCrfAS+wUhgpnnOcPL0YkcmHw5vrFa0yw==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   PTLTD     APIC 
    FACP   SiS     755F   
    BOOT   PTLTD   $SBFTBL$
    SSDT   PTLTD   POWERNOW

   

  Saturday, May 1, 2010 2:01 PM