Modify allotments remaining in contract line RRS feed

  • Question

  • Hi all,
    i have many existing contract lines on the system.

    I need to update total cases/minutes for contract type of allotment type=coverage dates.

    It is locked for editing and after 1 case is used i can't connect this case to the contract line.

    Any idea how to auto populate them with a value of 1000?


    Monday, November 4, 2013 12:33 PM

All replies

  • Hi,

    You wont be able to invoiced contact. You can cancel the existing contact and create a new contact. While creating the new contact select the contract template which has allotment type as coverage dates.  

    You wont be able to define the contract with allotment type as coverage dates and  allotment type as 1000 cases/minutes in the same contract. 

    Chandan - http://mscrm-chandan.blogspot.in/ I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful !!!

    Monday, November 4, 2013 3:55 PM