Answered by:
Windows Vista Build 6002 "Not Genuine" Issue

Question
-
I cannot work whole day because of this problem.
This is the copy when I run MGA diagnostic tool.
I have DELL Inspirion with Procuct Key label attached on the computer case.
What should I do next?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-8QV8V-DVBQ3-D4CB9
Windows Product Key Hash: 7khqftlf5oKMM1IqQJUBTewAYPw=
Windows Product ID: 89583-OEM-7410072-76136
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {CECAF6CE-6C4C-44CF-B114-C81AC0900338}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-458-80080005_025D1FF3-344-80080005_025D1FF3-229-80080005_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CECAF6CE-6C4C-44CF-B114-C81AC0900338}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-D4CB9</PKey><PID>89583-OEM-7410072-76136</PID><PIDType>8</PIDType><SID>S-1-5-21-2520078203-1601793233-2838390834</SID><SYSTEM/><BIOS/><HWID>FE310500010000F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65970</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'Windows Activation Technologies-->
N/AHWID Data-->
N/A, hr = 0x8007000dOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL FX09
FACP DELL FX09
HPET DELL FX09
MCFG DELL FX09
SLIC DELL FX09
DMY2 DELL FX09
SSDT PmRef CpuPmFriday, June 3, 2011 3:47 PM
Answers
-
"ERicKim2000" wrote in message news:c45d6dd5-4516-4e29-bbb7-829899ff07a9...
I cannot work whole day because of this problem.
This is the copy when I run MGA diagnostic tool.
I have DELL Inspirion with Procuct Key label attached on the computer case.
What should I do next?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-8QV8V-DVBQ3-D4CB9
Windows Product Key Hash: 7khqftlf5oKMM1IqQJUBTewAYPw=
Windows Product ID: 89583-OEM-7410072-76136
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003Licensing Data-->
C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'
well, that's a new one!I have to admit that I don't recall ever seeing that one before - so this is pretty much guesswork....Please try the below steps to recreate the Licensing Store files. This may resolve the issue.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Reboot
Once complete, please post back with a new MGADiag report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, June 8, 2011 9:37 PM
- Edited by Noel D PatonEditor Friday, June 17, 2011 4:50 PM correct critical typo
Friday, June 3, 2011 8:25 PMModerator
All replies
-
"ERicKim2000" wrote in message news:c45d6dd5-4516-4e29-bbb7-829899ff07a9...
I cannot work whole day because of this problem.
This is the copy when I run MGA diagnostic tool.
I have DELL Inspirion with Procuct Key label attached on the computer case.
What should I do next?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-8QV8V-DVBQ3-D4CB9
Windows Product Key Hash: 7khqftlf5oKMM1IqQJUBTewAYPw=
Windows Product ID: 89583-OEM-7410072-76136
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003Licensing Data-->
C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'
well, that's a new one!I have to admit that I don't recall ever seeing that one before - so this is pretty much guesswork....Please try the below steps to recreate the Licensing Store files. This may resolve the issue.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Reboot
Once complete, please post back with a new MGADiag report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, June 8, 2011 9:37 PM
- Edited by Noel D PatonEditor Friday, June 17, 2011 4:50 PM correct critical typo
Friday, June 3, 2011 8:25 PMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Darin MS- Proposed as answer by Sphoorthi Friday, June 17, 2011 4:38 PM
Wednesday, June 8, 2011 9:37 PM -
Hello I have got the same issue and I tried the above Solution. After I entered the command "net stop slsvc" The Software Licensing service was stopped successfully. Here Comes the main Issue, When I entered "cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Softwar eLicensing" Its saying " Path not found and when I checked Followed the Path on my Laptop there is nothing called " AppData" . So I could go up to NetworkService. What to do now. Please let me know ASAP. Otherwise I can't use my Laptop.
FYI, Under Windows-->ServiceProfiles-->NetworkServices the folders I have got are:
Desktop Documents Downloads Favorites Links Music Pictures Saved Games Videos
I can't see AppData there...
Thanks & Regards
Naga Sphoorthi
Friday, June 17, 2011 4:33 PM -
"Sphoorthi" wrote in message news:56afcd6e-8317-41e8-8257-87b4af194e97...
Hello I have got the same issue and I tried the above Solution. After I entered the command "net stop slsvc" The Software Licensing service was stopped successfully. Here Comes the main Issue, When I entered "cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Softwar eLicensing" Its saying " Path not found and when I checked Followed the Path on my Laptop there is nothing called " AppData" . So I could go up to NetworkService. What to do now. Please let me know ASAP. Otherwise I can't use my Laptop.
FYI, Under Windows-->ServiceProfiles-->NetworkServices the folders I have got are:
Desktop Documents Downloads Favorites Links Music Pictures Saved Games Videos
I can't see AppData there...
Thanks & Regards
Naga Sphoorthi
Sorry - there's a typo in the instructions at that pointHere's the correct set.....Please try the below steps to recreate the Store files. This may resolve the issue.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Reboot
Once complete, please post back with a new MGADiag report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, June 17, 2011 4:36 PMModerator