Windows 7 Product Key RRS feed

  • Question

  • I cleaned up my computer by resetting it to defaults and now it is telling me my windows 7 is not genuine. I have a product key sticker still but it is hard to read some of the letters or numbers.

    Wednesday, April 29, 2015 1:36 AM


  • Try using a torch or bright light (sometimes different coloured lights can help) - or take a high resolution photo of it (again under different lighting).

    Having said that, if you used the Recovery system, that should have included its own Key.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, April 29, 2015 2:51 PM