Answered by:
windows will not update code 80070426

Question
-
Windows update gets error code in subject line
It appears 12520437.cpx file in system32 folder denies any read/write change
Please advise ...
C:\Windows\system32>net start slsvc
The Software Licensing service is starting.
The Software Licensing service could not be started.
A system error has occurred.
System error 34 has occurred.
The wrong diskette is in the drive.
Insert *** (Volume Serial Number: ***) into drive ***.Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
Windows Product ID: 89578-OEM-7332157-00211
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {691B12D0-F2ED-4F5F-9A07-9A876ADB67D5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.090803-2339
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{691B12D0-F2ED-4F5F-9A07-9A876ADB67D5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-3700686271-3642837962-2945892671</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Extensa 5420</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.16</Version><SMBIOSVersion major="2" minor="4"/><Date>20071114000000.000000+000</Date></BIOS><HWID>E5313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP ATI Herring
HPET PTLTD HPETTBL
MCFG PTLTD MCFG
SLIC ACRSYS ACRPRDCT
SSDT PTLTD POWERNOW
ASF! DMA AMDTBL
Monday, February 21, 2011 9:16 AM
Answers
-
"Noel D Paton" wrote in message news:090f916f-e250-414b-8b48-90dc86649dfd...
Please check that the Software Licensing service is set to startup type Automatic.Click on Startin the Search box, typeSERVICES.MSCand hit the Enter keyAccept the UAC prompt that comes upIn the listing of Services, find the Software Licensing Service (SLSVC)right-click on it, and select Properties.make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.Then try starting the service.What is the result?If you get an error message, please report back with the EXACT details.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
A little further research provided a possible solution....If the above doesn't work, try thisOpen Windows ExplorerNavigate to the C:\Windows folderFind the System32 folder, and right-click on itClear the 'blob' in the Read-only attributes option, and click OK (confirm if required)reboot, and run another MGADiag report - post the result here
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Thursday, February 24, 2011 12:23 AM
- Marked as answer by Darin Smith MS Tuesday, March 1, 2011 9:49 PM
Monday, February 21, 2011 9:50 AMModerator
All replies
-
"clate" wrote in message news:c4933560-3567-4d0d-90f4-74a1229a2c8c...
Windows update gets error code in subject line
It appears 12520437.cpx file in system32 folder denies any read/write change
Please advise ...
C:\Windows\system32>net start slsvc
The Software Licensing service is starting.
The Software Licensing service could not be started.
A system error has occurred.
System error 34 has occurred.
The wrong diskette is in the drive.
Insert *** (Volume Serial Number: ***) into drive ***.Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
Windows Product ID: 89578-OEM-7332157-00211
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
Licensing Data-->
Software Licensing service is not running.
Please check that the Software Licensing service is set to startup type Automatic.Click on Startin the Search box, typeSERVICES.MSCand hit the Enter keyAccept the UAC prompt that comes upIn the listing of Services, find the Software Licensing Service (SLSVC)right-click on it, and select Properties.make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.Then try starting the service.What is the result?If you get an error message, please report back with the EXACT details.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Edited by Noel D PatonModerator Monday, February 21, 2011 9:32 AM remove excess content
Monday, February 21, 2011 9:30 AMModerator -
"Noel D Paton" wrote in message news:090f916f-e250-414b-8b48-90dc86649dfd...
Please check that the Software Licensing service is set to startup type Automatic.Click on Startin the Search box, typeSERVICES.MSCand hit the Enter keyAccept the UAC prompt that comes upIn the listing of Services, find the Software Licensing Service (SLSVC)right-click on it, and select Properties.make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.Then try starting the service.What is the result?If you get an error message, please report back with the EXACT details.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
A little further research provided a possible solution....If the above doesn't work, try thisOpen Windows ExplorerNavigate to the C:\Windows folderFind the System32 folder, and right-click on itClear the 'blob' in the Read-only attributes option, and click OK (confirm if required)reboot, and run another MGADiag report - post the result here
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Thursday, February 24, 2011 12:23 AM
- Marked as answer by Darin Smith MS Tuesday, March 1, 2011 9:49 PM
Monday, February 21, 2011 9:50 AMModerator