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windows will not update code 80070426 RRS feed

  • Question

  • Windows update gets error code in subject line

     

    It appears  12520437.cpx file in system32 folder denies any read/write change

    Please advise ...

     

    C:\Windows\system32>net start slsvc
    The Software Licensing service is starting.
    The Software Licensing service could not be started.

    A system error has occurred.

    System error 34 has occurred.

    The wrong diskette is in the drive.
    Insert *** (Volume Serial Number: ***) into drive ***.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89578-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {691B12D0-F2ED-4F5F-9A07-9A876ADB67D5}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{691B12D0-F2ED-4F5F-9A07-9A876ADB67D5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-3700686271-3642837962-2945892671</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Extensa 5420</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.16</Version><SMBIOSVersion major="2" minor="4"/><Date>20071114000000.000000+000</Date></BIOS><HWID>E5313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            ATI           Herring
      HPET            PTLTD         HPETTBL
      MCFG            PTLTD           MCFG 
      SLIC            ACRSYS        ACRPRDCT
      SSDT            PTLTD         POWERNOW
      ASF!               DMA        AMDTBL 

    Monday, February 21, 2011 9:16 AM

Answers

  • "Noel D Paton" wrote in message news:090f916f-e250-414b-8b48-90dc86649dfd...

    Please check that the Software Licensing service is set to startup type Automatic.
     
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key
    Accept the UAC prompt that comes up
    In the listing of Services, find the Software Licensing Service (SLSVC)
    right-click on it, and select Properties.
    make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.
     
    Then try starting the service.
    What is the result?
     
    If you get an error message, please report back with the EXACT details.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    A little further research provided a possible solution....
    If the above doesn't work, try this
    Open Windows Explorer
    Navigate to the C:\Windows folder
    Find the System32 folder, and right-click on it
    Clear the 'blob' in the Read-only attributes option, and click OK (confirm if required)
    reboot, and run another MGADiag report - post the result here
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, February 24, 2011 12:23 AM
    • Marked as answer by Darin Smith MS Tuesday, March 1, 2011 9:49 PM
    Monday, February 21, 2011 9:50 AM
    Moderator

All replies

  • Windows update gets error code in subject line

     

    It appears  12520437.cpx file in system32 folder denies any read/write change

    Please advise ...

     

    C:\Windows\system32>net start slsvc
    The Software Licensing service is starting.
    The Software Licensing service could not be started.

    A system error has occurred.

    System error 34 has occurred.

    The wrong diskette is in the drive.
    Insert *** (Volume Serial Number: ***) into drive ***.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89578-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Licensing Data-->
    Software Licensing service is not running.


    Please check that the Software Licensing service is set to startup type Automatic.
     
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key
    Accept the UAC prompt that comes up
    In the listing of Services, find the Software Licensing Service (SLSVC)
    right-click on it, and select Properties.
    make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.
     
    Then try starting the service.
    What is the result?
     
    If you get an error message, please report back with the EXACT details.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, February 21, 2011 9:30 AM
    Moderator
  • "Noel D Paton" wrote in message news:090f916f-e250-414b-8b48-90dc86649dfd...

    Please check that the Software Licensing service is set to startup type Automatic.
     
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key
    Accept the UAC prompt that comes up
    In the listing of Services, find the Software Licensing Service (SLSVC)
    right-click on it, and select Properties.
    make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.
     
    Then try starting the service.
    What is the result?
     
    If you get an error message, please report back with the EXACT details.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    A little further research provided a possible solution....
    If the above doesn't work, try this
    Open Windows Explorer
    Navigate to the C:\Windows folder
    Find the System32 folder, and right-click on it
    Clear the 'blob' in the Read-only attributes option, and click OK (confirm if required)
    reboot, and run another MGADiag report - post the result here
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, February 24, 2011 12:23 AM
    • Marked as answer by Darin Smith MS Tuesday, March 1, 2011 9:49 PM
    Monday, February 21, 2011 9:50 AM
    Moderator