Answered by:
Vista Business Validation Problem

Question
-
Hi
I was searching though the Microsoft Website when I was prompted for validation. Thinking there would be no problem as my copy of Vista is activated, I went ahead. Then I get hit with "Windows must be activated before validation can determine if this copy of windows is genuine". Code at the bottom of the webpage was [0xC004C4A6].
Found this somewhat strange as according to System, windows is activated. Hope you can help.
Here are the results of the WGA diagnostics tool:
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0x0
Windows Product Key: *****-*****-2G7MT-9DFR8-HVQ4R
Windows Product Key Hash: 4+MTHPcChDL6Te1Ed5U5aoGNI0k=
Windows Product ID: 89576-009-8645363-71277
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.006
ID: 346b0ff2-d829-4f38-bf4e-dd54e47159e9
Is Admin: Yes
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>346b0ff2-d829-4f38-bf4e-dd54e47159e9</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-HVQ4R</PKey><PID>89576-009-8645363-71277</PID><PIDType>5</PIDType><SID>S-1-5-21-1132036382-849787335-3559557336</SID><SYSTEM><Manufacturer>ASUSTEK COMPUTER INC</Manufacturer><Model>P5W DH Deluxe</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0903 </Version><SMBIOSVersion major="2" minor="3"/><Date>20060728000000.000000+000</Date></BIOS><HWID>EB333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Monday, February 12, 2007 12:30 AM
Answers
-
Hello,
Could you try phone activating to see if that would solve the issue. You can open a command prompt and enter
slui 4
Then go through the prompts. Let me know how this works out, please. Thank you!
Monday, February 12, 2007 7:57 PM
All replies
-
Kiriyami:
Have you recently changed your hardware a few times?
-phil
Monday, February 12, 2007 2:07 AM -
A few hours or so before the original post I was using a dual monitor setup, but my primary monitor had stopped working so I removed it for now and am now using the secondary as primary. Also I had updated my dvd drive's firmware not long before.
Those are the only hardware related changes I can think of, nothing else has been touched since the installation of Vista.
Monday, February 12, 2007 4:13 AM -
Hello,
Could you try phone activating to see if that would solve the issue. You can open a command prompt and enter
slui 4
Then go through the prompts. Let me know how this works out, please. Thank you!
Monday, February 12, 2007 7:57 PM -
Hello again,
I tried phone activation instead and am glad to say it was successful
My copy of Windows Vista is now activated and classed as genuine.
Thank you both for your quick and helpful posts.
Kiriyami
Tuesday, February 13, 2007 1:37 AM