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EFS asking for smart card pin RRS feed

  • Question

  • Alright so I encrypted some files the other day, now what I try to access them i get the message telling me that I'm trying to encrypt or access and encrypted file and to enter my smart card pin.  One problem, I don't remember ever inputing a pin except for when I backed up my key pair. I just don't know where to go from here. I thought when I access the files I encrypted, it's supposed to automatically decrypt it.
    Wednesday, July 11, 2007 6:35 AM

Answers

  •  

    Because this forum is dedicated to validation issues, you’ll need to contact outside support for the expertise necessary to troubleshoot your non-validation related issue.  You can do so by posting or searching in the Vista pubic newsgroups, found here: http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx or by following this link to Product Support Services.  Microsoft has a 90 day free support period that starts on the day you first acquire Vista. 

    If you bought your computer pre-installed with Vista either from a computer store or an original equipment manufacturer (OEM) like Dell or Gateway, you’ll need to contact them for support.

     

    Friday, July 27, 2007 8:55 PM