locked
My Windows 7 starter is suddenly not genuine RRS feed

  • Question

  • i have an asus 1005h which shipped with starter , but now says after a few months that it it not legal , here is the report

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
    Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
    Windows Product ID: 00342-OEM-8992752-30005
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011
    ID: {55D49418-53F3-4318-B1FD-5F4C4017FA54}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Base programes\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{55D49418-53F3-4318-B1FD-5F4C4017FA54}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YCJVG</PKey><PID>00342-OEM-8992752-30005</PID><PIDType>2</PIDType><SID>S-1-5-21-3685658488-1420480170-3210810526</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1005HA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090826000000.000000+000</Date></BIOS><HWID>A1B83607018400E4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00178-927-530005-02-1033-7600.0000-2062009
    Installation ID: 006331888260426926156656484890908346305574665232461656
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YCJVG
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 1
    Trusted time: 15/01/2011 13:14:14

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAQABAAAAAgABAAEAnJ+6dyVaGH4UYrxynm+N70aQonGkE3IZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      SSDT            PmRef        CpuPm


     

    Saturday, January 15, 2011 1:16 PM

Answers

  • "chaza218" wrote in message news:c4b6a9a6-c3f0-4b0c-beb6-8d2e4e782430...

    i have an asus 1005h which shipped with starter , but now says after a few months that it it not legal , here is the report

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
    Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
    Windows Product ID: 00342-OEM-8992752-30005
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: YCJVG
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 1
    Trusted time: 15/01/2011 13:14:14

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      SSDT            PmRef        CpuPm


     

    Interesting - Your computer is right on the threshold for possibly being one of the earliest manufactured for Win7.
    The BIOS date is prior to the public release of Win7 - but after the RTM date when MS released it to manufacturers.
    Your BIOS has the correct type, but seemingly not the correct SLIC table - which means that possibly someone at Asus goofed, or that your system is unable to read the table for some reason.

    The solution is to change the product key to the one on your COA sticker, and then (probably) activate by telephone.
    You can change the product Key using the Change Product Key link on the System Properties page, or by doing the following
    Click on the Start button
    in the Search box, type
    SLUI   3
    and hit the Enter key
    follow the instructions that come up to change the Key.
    Once complete, try normal internet activation - if that fails (it probably will), then try phone activation,
    Click on the Start button
    in the Search box, type
    SLUI   4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     
     
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, January 15, 2011 1:30 PM
    Moderator
  • "chaza218" wrote in message news:b2503f04-3121-4df2-b7d0-6d02eb784506...
    sorry dont undertand what you meant " The other possible solution is to try flashing your BIOS with a more recent, Win 7-compliant update..... I can't see any specifics on the site " am not very tech savy

    The Asus site has a number of updates for your machine - including a number of BIOS updates.
     
    Your BIOS version is 0801 - dated 26 Aug 2009. There are at least 5 more recent versions available - but I don't know whether they will fix your problem or not, as the site doesn't give enough details on what they contain.
    Asking Asus support is the best way to find out exactly which BIOS version you need, and how to install it.
     
    You'll need to provide them with your model number, and also your serial number, as attempting to put the wrong BIOS into a machine can turn it into a very expensive paperweight if it gets stuck half-in and half-out!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, January 15, 2011 2:31 PM
    Moderator

All replies

  • "chaza218" wrote in message news:c4b6a9a6-c3f0-4b0c-beb6-8d2e4e782430...

    i have an asus 1005h which shipped with starter , but now says after a few months that it it not legal , here is the report

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-KG794-FJYHG-YCJVG
    Windows Product Key Hash: 4clElKz4x2Yzq4iiborX50Uv898=
    Windows Product ID: 00342-OEM-8992752-30005
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: YCJVG
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 1
    Trusted time: 15/01/2011 13:14:14

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      SSDT            PmRef        CpuPm


     

    Interesting - Your computer is right on the threshold for possibly being one of the earliest manufactured for Win7.
    The BIOS date is prior to the public release of Win7 - but after the RTM date when MS released it to manufacturers.
    Your BIOS has the correct type, but seemingly not the correct SLIC table - which means that possibly someone at Asus goofed, or that your system is unable to read the table for some reason.

    The solution is to change the product key to the one on your COA sticker, and then (probably) activate by telephone.
    You can change the product Key using the Change Product Key link on the System Properties page, or by doing the following
    Click on the Start button
    in the Search box, type
    SLUI   3
    and hit the Enter key
    follow the instructions that come up to change the Key.
    Once complete, try normal internet activation - if that fails (it probably will), then try phone activation,
    Click on the Start button
    in the Search box, type
    SLUI   4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     
     
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, January 15, 2011 1:30 PM
    Moderator
  • ok thanks will get onto that , only problem is that my sticker is very worn away , is there a piece of software i can use to reveal my systems key?
    Saturday, January 15, 2011 2:02 PM
  • "chaza218" wrote in message news:20b99055-591e-4f7a-b27c-557ef56fa4b6...
    ok thanks will get onto that , only problem is that my sticker is very worn away , is there a piece of software i can use to reveal my systems key?

    That will only show your current OEM)SLP key - not the OEM_COA Key that's on the sticker.
    Use a bright light and a magnifier - it does help.
    If there's no way to read the key, then try contacting Asus to see if they have a record of your Key, or will issue you a new one.
    The other possible solution is to try flashing your BIOS with a more recent, Win 7-compliant update..... I can't see any specifics on the site, so asking Asus support for assistance for that would be an idea.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, January 15, 2011 2:14 PM
    Moderator
  • sorry dont undertand what you meant " The other possible solution is to try flashing your BIOS with a more recent, Win 7-compliant update..... I can't see any specifics on the site " am not very tech savy
    Saturday, January 15, 2011 2:22 PM
  • "chaza218" wrote in message news:b2503f04-3121-4df2-b7d0-6d02eb784506...
    sorry dont undertand what you meant " The other possible solution is to try flashing your BIOS with a more recent, Win 7-compliant update..... I can't see any specifics on the site " am not very tech savy

    The Asus site has a number of updates for your machine - including a number of BIOS updates.
     
    Your BIOS version is 0801 - dated 26 Aug 2009. There are at least 5 more recent versions available - but I don't know whether they will fix your problem or not, as the site doesn't give enough details on what they contain.
    Asking Asus support is the best way to find out exactly which BIOS version you need, and how to install it.
     
    You'll need to provide them with your model number, and also your serial number, as attempting to put the wrong BIOS into a machine can turn it into a very expensive paperweight if it gets stuck half-in and half-out!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, January 15, 2011 2:31 PM
    Moderator