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I don't know how I got the genuine. How do I get rid of it? RRS feed

  • Question

  •  I don't know how I got the genuine mircosoft software. How do I get rid of it?

     

    Sunday, July 23, 2006 3:45 AM

Answers

  • Littlegirl49220,

    To help me understand the issue further can you please follow the steps below?

    1. Download and run the WGA Diagnostic Tool  http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.

    Thanks,

    Monday, July 24, 2006 3:00 PM