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CRM 4 installation error

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Hi,

Im trying to install CRM 4 on win2k8 machine and im getting the below error.

Action Microsoft.Crm.Setup.Server.GrantConfigDBDatabaseAccessAction failed. Windows NT user or group "<domain>\sqlaccessgroup” not found. Check the name again.

I have configured reporting server,IIS on the same box on which im trying to install CRM4.

Appreciate if anyone could help me in resolving the issue.

Thanks

Tuesday, October 27, 2009 6:24 AM

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Hi,

Is the account you are logged on a domain administrator AND a sql server administrator?

And is the server you are trying to install a member of a active directory domain ?

Alex Fagundes - www.PowerObjects.com
- Proposed as answer by Alex Fagundes - PowerObjects Tuesday, October 27, 2009 5:51 PM
- Edited by Alex Fagundes - PowerObjects Tuesday, October 27, 2009 5:52 PM mroe info
- Marked as answer by Donna EdwardsMVP Wednesday, October 28, 2009 7:58 PM
Tuesday, October 27, 2009 5:51 PM
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A few links here should help.

http://support.microsoft.com/kb/957053

And Mark Rhodes blog on installing CRm 4.0 on SQL Server 2008.

http://www.msexperts.org/blogs/mark/archive/2009/07/17/installing-crm-4-0-on-microsoft-sql-server-2008.aspx
- Proposed as answer by Curt Spanburgh MVP ModeratorMVP, Moderator Friday, October 30, 2009 10:26 PM
- Marked as answer by Donna EdwardsMVP Friday, October 30, 2009 10:43 PM
Friday, October 30, 2009 10:26 PM

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Hi,

Is the account you are logged on a domain administrator AND a sql server administrator?

And is the server you are trying to install a member of a active directory domain ?

Alex Fagundes - www.PowerObjects.com
- Proposed as answer by Alex Fagundes - PowerObjects Tuesday, October 27, 2009 5:51 PM
- Edited by Alex Fagundes - PowerObjects Tuesday, October 27, 2009 5:52 PM mroe info
- Marked as answer by Donna EdwardsMVP Wednesday, October 28, 2009 7:58 PM
Tuesday, October 27, 2009 5:51 PM
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A few links here should help.

http://support.microsoft.com/kb/957053

And Mark Rhodes blog on installing CRm 4.0 on SQL Server 2008.

http://www.msexperts.org/blogs/mark/archive/2009/07/17/installing-crm-4-0-on-microsoft-sql-server-2008.aspx
- Proposed as answer by Curt Spanburgh MVP ModeratorMVP, Moderator Friday, October 30, 2009 10:26 PM
- Marked as answer by Donna EdwardsMVP Friday, October 30, 2009 10:43 PM
Friday, October 30, 2009 10:26 PM

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Such problem occur when we do CRM installation on Windows Server 2008 R2 which is under the domain hosted in Windows 2000 server.

This kind of error occur when a program calls the LookupAccountName function to retrieve a security identifier (SID) for an account.

So, CRM installation is stopped when the AD groups created by CRM (SQLAccessGroup, ReportingGroup, UserGroup, etc.) cannot be added into SQL security logins.

Installing the hotfix including in this article will solve the problem.

http://support.microsoft.com/kb/976494

Wednesday, May 5, 2010 2:38 AM

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CRM 4 installation error

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