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USB Autoplay diagnostic tool MicrosoftFixit 50475 reports problem but can't fix it. RRS feed

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    My Windows XP Autoplay hasn’t worked on the PC for years, so you could imagine how glad I was when I came across the MicrosoftFixit 50475 tool.

    Unfortunately my excitement was short lived.

    As it turns out, the Fixit tool found a problem but reported that it could not identify the problem nor could it fix it.

    Correct me if I’m wrong, but doesn’t that make the repair tool useless?

    I’d like to know if Microsoft released an actual fix tool or fixed the fix tool!!!

    Problem: Plug in USB device, (audible chime for device detected), wait 15 seconds and the device appears in My Computer, no Autoplay.

    The USB device(s) are Kingston USB memory sticks 8GB, 16GB and 32GB in size.

    Tuesday, April 5, 2011 7:29 AM

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    Dear Customer,

       Thanks for your posted. Could you please go to http://support.microsoft.com/fixit/en-us site and find a solution troubleshooting your PC's issue, hope this will help you solve your problem. If your issue still with in PC, please post your issue to  http://answers.microsoft.com/en-us that you can get the right solution soon, because of this forum is used to post questions about the Microsoft Fix it Center automated troubleshooting tool. thanks for your understanding! 

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Yan Jun

    Wednesday, April 6, 2011 3:57 AM