Vista Build 6002 "This copy of Windows is not genuine"

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  Of you're lucky, it's a simple case of Licensing Store corruption....

  The problem appears to be in the Licensing Store - please try the following.....

  Recreate the Licensing Store with the correct data.

  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice. 

  You may be asked to enter your COA Key and/or Activate - if you can't read the sticker, cancel the request.

   

  Once complete, run another MGADiag report and post back with the results.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, August 3, 2012 6:20 PM

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  Hi Noel,

  Thanks for helping out! It still asks for a key, but this is the most recent MGADiag report:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
  Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
  Windows Product ID: 89578-OEM-7332157-00061
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {CFDFBD6C-485B-4E2B-B8F1-FDFA34103B8B}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.120402-0336
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\Alison\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{CFDFBD6C-485B-4E2B-B8F1-FDFA34103B8B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2410128309-2071245248-1071913214</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.51     </Version><SMBIOSVersion major="2" minor="4"/><Date>20080226000000.000000+000</Date></BIOS><HWID>EF303507018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>790ADDC069F9710</Val><Hash>9zgde1/xXzVYZWDowM8wWvIOzyU=</Hash><Pid>81602-904-3484072-68655</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: PgAAAAEABwABAAEAAQABAAAABAABAAEAeqiy7dQAPF7WdXB6kiQsowYMRoPmAqj78vRUJu1y+GLO2axWKoU=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP     30D2    
    FACP HP     30CC    
    HPET HP     30D2    
    BOOT HP     30D2    
    MCFG HP     30D2    
    TMOR HP     30CC    
    SLIC HPQOEM SLIC-MPC
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
    SSDT HP     30D2    
  
  

  Friday, August 3, 2012 7:03 PM
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  When you said your system was 'reset' a while ago, I was hoping that you'd used the manufacturer's Recovery system for the task - it appears I was wrong.

  The problem is that only the proper manufacturer's Recovery media contain the License for the OS, which has to be present for the system to self-activate properly at every boot.

  A retail or other disk doesn't contain the right information.

  You have a number of options. (roughly in order of expense)

  1) telephone MS Activation Center, and see if you can persuade them to part with a new Key (sometimes it works, and sometimes not)

  2) contact the manufacturer, and order a set of Recovery media - then do another clean install with that.

  3) Live with it

  4) purchase a Full Retail copy of Windows 7  and install that

  5) purchase a new computer.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Noel D PatonModerator Friday, August 10, 2012 9:29 AM
  • Marked as answer by Noel D PatonModerator Wednesday, August 22, 2012 9:48 AM

  Friday, August 3, 2012 8:13 PM

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