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update window microsoft

    Question

  • I dont know what's going on in my pc, I just update windows microsoft and everything gone wrong!!! my windows media player doesnt work anymore, and this genuine explorer keep on poping up to validate but then it need a huge amount!!! what is this???? it piss me off!!!
    Tuesday, April 07, 2009 3:41 AM

Answers

  • Dear joicey,

    Please Run the MGA Diagnostic:

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a reply on this thread.

    This will allow me to determine which version of Windows you are running and better direct you to assistance.

    Thank you,
    Jenifer

    • Marked as answer by Carl-SOwner Wednesday, April 15, 2009 3:56 PM
    Tuesday, April 07, 2009 3:54 PM