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    I'm trying to renew my subsription....I cannot change the windows live ID in the renewal window,  The ID for the subscription is different than the one on my computer.   I try to strike it out, type over etc but even thou the cursor is blinking it will not let me chage it.   Any ideas?

    Monday, September 1, 2008 12:14 AM

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    To renew you must use the same Live ID that is associated with your original subscription. Open One Care>Help>About and you will see the Live ID associated with your subscription.

    Monday, September 1, 2008 5:27 PM
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