Hotmail email not appearing in inbox

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  Hello, I have a user that when accessing their hotmail inbox no email appears. Inbox subfolders, sent items and deleted items are all there. Not in the Inbox root. I did discovered that if I enter a work or letter in the search field, then email in the Ibox will appear which tells me that email is not lost or deleted. Is there a fix for this?

  Thank you

  Sunday, September 13, 2020 11:52 PM