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win 7 was removed and replaced with win 10 preview. now removed and 7 returned , activates but says not genuine RRS feed

  • Question

  • I have an HP computer that came with XP. I upgraded the memory, hdd and video then installed win 7 when it first came out. Activated fine then later put SP1 on it with no problems. About a year ago I wiped drive c and put Ubuntu on the machine to try. Wasn't happy so I wiped that and installed win 10 preview. After about a year of playing with 10 I figured I would put 7 back on to prepare for the free 10. My original 7 upgrade disk were used and win 7 updated to SP1 then I went to win 10 site and found I do not have the win logo in lower right. I went through trouble shooting steps and I am now told my win 7 is not genuine. This is with the same disk and same original activation key that was used on this machine several years ago. I tried to use slui.exe4 but it would not initialize. I shut down my firewall and still no genuine acceptance. My win 7 SP1 is activated but will not show as genuine. All I want to do is get the logo so win 10 will download when available. The other computers on my network are all 8.1 and ready for 10 all except this one and a laptop that does not meet the video requirements.
    Saturday, July 4, 2015 10:51 PM

Answers

  • The result still looks fine to me - next time the system reports as being non-genuine, try running MGADiag the - it may either catch the error, or cure it.

    post the results either way.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, July 6, 2015 5:31 AM
    Moderator

All replies

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, July 5, 2015 4:19 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-P6FGD-4243V-Y9PPH
    Windows Product Key Hash: 0Tx9ATHopwJgajc96NxWWy6H5O4=
    Windows Product ID: 00359-030-0232383-85421
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F901E15D-0228-4974-84B5-E66F252E7AE4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.150525-0603
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F901E15D-0228-4974-84B5-E66F252E7AE4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y9PPH</PKey><PID>00359-030-0232383-85421</PID><PIDType>5</PIDType><SID>S-1-5-21-1074649542-3239404332-437154567</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>EG162AA-ABA a1223w</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.28    </Version><SMBIOSVersion major="2" minor="4"/><Date>20060123000000.000000+000</Date></BIOS><HWID>63633407018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-030-023238-01-1033-7601.0000-1852015
    Installation ID: 015503277921773601536591877125939634059122421590548835
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: Y9PPH
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7/5/2015 10:43:00 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqiSvfTd+p/kEu6kZJKE7JZe7rIiMZDo

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A M I   OEMAPIC
      FACP   A M I   OEMFACP
      MCFG   A M I   OEMMCFG
      OEMB   A M I   AMI_OEM


    jim murray

    Sunday, July 5, 2015 5:45 PM
  • sorry it took so long to get back, it was the Fourth so I was busy with grandkids. hope the results are what you asked for. Thanks for your help, Jim.

    jim murray

    Sunday, July 5, 2015 5:47 PM
  • Also I should mention that the original computer dates to 2005 (XP) and in 2009 I upgraded to 3 gig ram, 500 g HDD, NVIDIA 9400GT and then installed win 7 HP using a Microsoft upgrade disk I purchased through Msoft. The computer remained on win 7 SP1 until about last year when I put UBUNTU on it replacing win &. I didn't like UBUNTU so I erased the hdd and put win 10 trial on it, I played with 10 for about a year and liked it so I erased it and re installed win 7 SP1 and this is where it stands. I just purchased a win 8 key and can use that on this machine but was holding it for a new build I'm planning.

    jim murray

    Sunday, July 5, 2015 5:55 PM
  • The installation shows as being properly activated, and genuine.

    This may be a race condition - often caused by malware, or by overzealous AV software.

    To get a little more data, please install the WAT Update KB971033 and post a new MGADiag report.

    http://support.microsoft.com/kb/971033


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, July 5, 2015 6:20 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-P6FGD-4243V-Y9PPH
    Windows Product Key Hash: 0Tx9ATHopwJgajc96NxWWy6H5O4=
    Windows Product ID: 00359-030-0232383-85421
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F901E15D-0228-4974-84B5-E66F252E7AE4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.150525-0603
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F901E15D-0228-4974-84B5-E66F252E7AE4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y9PPH</PKey><PID>00359-030-0232383-85421</PID><PIDType>5</PIDType><SID>S-1-5-21-1074649542-3239404332-437154567</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>EG162AA-ABA a1223w</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.28    </Version><SMBIOSVersion major="2" minor="4"/><Date>20060123000000.000000+000</Date></BIOS><HWID>63633407018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-030-023238-01-1033-7601.0000-1852015
    Installation ID: 015503277921773601536591877125939634059122421590548835
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: Y9PPH
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7/5/2015 8:29:02 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqiSvfTd+p/kEu6kZJKE7JZe7rIiMZDo

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A M I   OEMAPIC
      FACP   A M I   OEMFACP
      MCFG   A M I   OEMMCFG
      OEMB   A M I   AMI_OEM


    jim murray

    Monday, July 6, 2015 3:29 AM
  • the update was installed and then I clicked through then shut down and restarted then again ran the MGADiag tool, That report is attached. For info I also ran malwarebytes and then ran super-anti and then ran the MGADiag tool, just in case there were a baddie hiding somewhere but I kind of doubted that since this was a clean re-install. At any rate, thanks for your time and effort with my frustrations. Jim Murray.

    jim murray

    Monday, July 6, 2015 3:35 AM
  • also, what is a SLIC table as indicated at the very end of the report above the bios info?

    jim murray

    Monday, July 6, 2015 3:38 AM
  • The result still looks fine to me - next time the system reports as being non-genuine, try running MGADiag the - it may either catch the error, or cure it.

    post the results either way.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, July 6, 2015 5:31 AM
    Moderator