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Windows 7 Build 7601 This copy of Windows is not genuine

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I bought my computer with Windows pre-installed in March from Crossroads Logistics in Manchester UK. Today the message appeared "Windows 7 Build 7601 This copy of Windows is not genuine.", and it reappears each time that I log on. Windows is otherwise working normally.Monday, October 10, 2011 8:07 PM
Answers
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"chris rattew" wrote in message news:1e99a0ba-1b47-4a45-8888-cf5323fce743...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 50Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHHWindows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=Windows Product ID: 00392-918-5000002-85492Windows Product ID Type: 1Windows License Type: KMS ClientWindows OS version: 6.1.7601.2.00010100.1.0.004ID: {4F9AA2B4-7D3C-45C7-B193-C002E8279145}(3)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 EnterpriseArchitecture: 0x00000000Build lab: 7601.win7sp1_gdr.110622-1506Other data-->SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R519/R719 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>09CI.M060.20100401.JIP</Version><SMBIOSVersion major="2" minor="5"/><Date>20100401000000.000000+000</Date></BIOSSpsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Enterprise editionDescription: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channelPartial Product Key: HVTHHLicense Status: NotificationNotification Reason: 0xC004F00F.Remaining Windows rearm count: 4Trusted time: 11/10/2011 10:22:42Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.Windows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0x80072EFDOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20001Your installation is of Windows 7 Enterprise Edition, using a KMS Volume License Key.If you purchased this copy of Windows, you were sold a counterfeit copy – Volume License Keys are sold ONLY to organisations for use on their own machines.If you are a member of such an organisation, you should contact your System Administrator for assistance – the KMS Key type requires activating on the company’s Server, not at MS.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:36 PM
Tuesday, October 11, 2011 11:23 AMModerator
All replies
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In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
Monday, October 10, 2011 9:25 PMAnswerer -
"chris rattew" wrote in message news:c5483ca0-5549-4966-a83e-2a52e1e7f8cc...I bought my computer with Windows pre-installed in March from Crossroads Logistics in Manchester UK. Today the message appeared "Windows 7 Build 7601 This copy of Windows is not genuine.", and it reappears each time that I log on. Windows is otherwise working normally.To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )Once saved, run the tool.Click on the Continue button, which will produce the report.To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.- **in your own thread**, please
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, October 10, 2011 9:36 PMModerator -
Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 50Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHHWindows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=Windows Product ID: 00392-918-5000002-85492Windows Product ID Type: 1Windows License Type: KMS ClientWindows OS version: 6.1.7601.2.00010100.1.0.004ID: {4F9AA2B4-7D3C-45C7-B193-C002E8279145}(3)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 EnterpriseArchitecture: 0x00000000Build lab: 7601.win7sp1_gdr.110622-1506TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Program Files\Mozilla Firefox\firefox.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{4F9AA2B4-7D3C-45C7-B193-C002E8279145}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85492</PID><PIDType>1</PIDType><SID>S-1-5-21-849731798-1317561861-3606744066</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R519/R719 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>09CI.M060.20100401.JIP</Version><SMBIOSVersion major="2" minor="5"/><Date>20100401000000.000000+000</Date></BIOS><HWID>07063407018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Enterprise editionDescription: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channelActivation ID: ae2ee509-1b34-41c0-acb7-6d4650168915Application ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00392-00170-918-500000-03-2057-7600.0000-0532011Installation ID: 016355907761533503764152216324086082396225352311018634Partial Product Key: HVTHHLicense Status: NotificationNotification Reason: 0xC004F00F.Remaining Windows rearm count: 4Trusted time: 11/10/2011 10:22:42Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.Windows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0x80072EFDHealthStatus: 0x0000000000000000Event Time Stamp: 9:23:2011 21:03ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:HWID Data-->HWID Hash Current: NAAAAAEAAgABAAIAAAABAAAABAABAAEAJJTsMw5BtGB6f6L67jGYuOIS//048UAhjO1Gyg==OEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20001OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC PTLTD APICFACP INTEL CRESTLNEHPET INTEL CRESTLNEBOOT PTLTD $SBFTBL$MCFG INTEL CRESTLNESLIC SECCSD LH43STARSSDT BrtRef DD01BRTSSDT BrtRef DD01BRTSSDT BrtRef DD01BRTSSDT BrtRef DD01BRTTuesday, October 11, 2011 9:24 AM
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"chris rattew" wrote in message news:1e99a0ba-1b47-4a45-8888-cf5323fce743...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 50Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHHWindows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=Windows Product ID: 00392-918-5000002-85492Windows Product ID Type: 1Windows License Type: KMS ClientWindows OS version: 6.1.7601.2.00010100.1.0.004ID: {4F9AA2B4-7D3C-45C7-B193-C002E8279145}(3)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 EnterpriseArchitecture: 0x00000000Build lab: 7601.win7sp1_gdr.110622-1506Other data-->SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R519/R719 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>09CI.M060.20100401.JIP</Version><SMBIOSVersion major="2" minor="5"/><Date>20100401000000.000000+000</Date></BIOSSpsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Enterprise editionDescription: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channelPartial Product Key: HVTHHLicense Status: NotificationNotification Reason: 0xC004F00F.Remaining Windows rearm count: 4Trusted time: 11/10/2011 10:22:42Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.Windows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0x80072EFDOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20001Your installation is of Windows 7 Enterprise Edition, using a KMS Volume License Key.If you purchased this copy of Windows, you were sold a counterfeit copy – Volume License Keys are sold ONLY to organisations for use on their own machines.If you are a member of such an organisation, you should contact your System Administrator for assistance – the KMS Key type requires activating on the company’s Server, not at MS.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:36 PM
Tuesday, October 11, 2011 11:23 AMModerator -
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0197E717-9AC6-4B79-A506-D8B9AD9B3E16}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0197E717-9AC6-4B79-A506-D8B9AD9B3E16}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3538158293-577981644-817021751</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5100 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.09A</Version><SMBIOSVersion major="2" minor="4"/><Date>20070824000000.000000+000</Date></BIOS><HWID>E77E3F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65198</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-3362011
Installation ID: 001060212663703441835950185574694792107446565162821823
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 12/2/2011 5:49:58 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:2:2011 00:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAgABAAAAAgABAAEA+l6GFTCNXj9QAnDQsgb6Q4YuToH2QzbDMoi4Ivr8
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP ATI Bowfin
MCFG PTLTD MCFG
SLIC DELL QA09
SSDT PTLTD POWERNOW
Friday, December 2, 2011 3:00 AM -
what should we after this restart the pc or what??Friday, December 2, 2011 3:02 AM
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what should we after this restart the pc or what??
You need to purchase and install a genuine windows or revert to the windows your computer came with.Your windows is not genuine. You have a Dell OEM SLP key on an Acer computer installed by a hackers loader program.Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLKYour Office is also not genuine.You should have read and followed the announcements at the top of the forum and posted in your own thread.
- Edited by george1009Editor Friday, December 2, 2011 3:47 AM
Friday, December 2, 2011 3:45 AMAnswerer -
I bought my computer with Windows pre-installed in March from Crossroads Logistics in Manchester UK. Today the message appeared "Windows 7 Build 7601 This copy of Windows is not genuine.", and it reappears each time that I log on. Windows is otherwise working normally.
Tuesday, January 10, 2012 11:19 PM -
"salah ahmad moohmmad sif almkhlafisalah ahmad momm" wrote in message news:cbfcb986-11d9-4d30-8923-4cfa12c0ea8c...
I bought my computer with Windows pre-installed in March from Crossroads Logistics in Manchester UK. Today the message appeared "Windows 7 Build 7601 This copy of Windows is not genuine.", and it reappears each time that I log on. Windows is otherwise working normally.
Please repost your problem in a NEW thread of your own – and include an MGADiag report.To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )Once saved, run the tool.Click on the Continue button, which will produce the report.To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.- **in your own thread**, pleasePlease also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!http://www.microsoft.com/howtotell/content.aspx?pg=coa
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, January 10, 2012 11:47 PMModerator