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case is created from email in mscrm 2011 RRS feed

  • Question

  • Dear all;

    in mscrm 2011 we create case from email in the queue i want run a plugin on create of case if it is being created by email queue can any one tell how to find if the case is being created by email in mscrm 2011 plugin

    Friday, December 13, 2013 9:26 AM

All replies

  • If you are attaching email to case, you can filter by regardingobjectid on email entity.
    Friday, December 13, 2013 2:56 PM