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Retake Exam - Certification exam + 4 retakes

    Question

  • Hello ...
    I have a problem when I proceed to reschedule my 410 exam code, I was failed my first exam, and I want to retake it again and get benefits of your offer “ Certification exam + 4 retakes “ promotion.

    I signed up and got paid and had Pearson VUE Confirmation of Payment.

    Please notify the date of my invoice created at "September 26, 2016", which is before the promotion ended up "September 30, 2016".

    And my exam appointment was in October 1, 2016.

    Why didn't I take the advantages of the promotion booster pack?

    Many Thanks...

    Thursday, October 6, 2016 8:25 PM

Answers

  • Hi,

    Have a look at this post, it also applies to issues with exam purchasements: 
    https://social.microsoft.com/Forums/en-US/20e0e15b-6545-4302-a8d1-9cacadd9d048/issues-with-mcp-id-mcp-site-logon-exam-scores-and-certificates?forum=CertGeneral

    Danny

    Tuesday, October 11, 2016 8:27 AM
    Moderator