email problem in crm 2011 RRS feed

  • Question

  • hi i use crm 2011 and i want to send email to customers.

    i open the email router config.

    i define the user name test@crm.com it loads succesfully.

    i can send emails by using test@crm.com

    but when crm users try to send email for example user1@crm.com

    it loads data succesfully but when i try to send email in crm status reason is pending send  and it gives a warning this message has not yet been submitted for delivery 1 attempts have been made so far but i open event wiever it gives an error.

    #61042 - An error occurred while processing the outgoing e-mail message with subject "test CRM:0001023" for SMTP: https://crm2011/test for delivery through mail.test.com. System.Net.Mail.SmtpException: Syntax error in parameters or arguments. The server response was: 5.7.1 <test@....>... Permission denied
       at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
       at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from)
       at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception)
       at System.Net.Mail.SmtpClient.Send(MailMessage message)
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.Run()

    it tries to send email but mail goes failed after 5 attempts.

    Crm Software Specialist

    Monday, July 2, 2012 1:56 PM