Labs do not load RRS feed

  • Question

  • Sam
    The Labs for Courses 4326 & 4327 do not work, that is, they are not loading at all in order to be accessed.  Please advise as to what action I should take to resolve the problem.  Many thanks.
    Sunday, November 22, 2009 9:34 PM

All replies

  • Dear Customer:
    Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –

      • Go to the following site:  https://account.live.com/SummaryPage.aspx
      • Sign-in to Windows Live.
      • Click on Account Summary (in the left nav)
      • Click on Registered Information (Above Password Reset Information)
      • This will open up to your profile data. 
      • Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]
      • Copy that 16 digit number paste it into this email.


    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.


     Thank you,

    Prakash Waghwani
    Microsoft Learning Tier II Support Team.

    Thanks, Prakash Waghwani Microsoft E-Learning Support Team
    Monday, November 23, 2009 10:24 AM