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No missed call notifications RRS feed

  • Question

  • I'm not receiving any missed call messages nor voice mail messages. It was working fine two days ago and all of sudden it stopped.

    We have 2008 servers and are running Ex2007, OCS R2.

    Any suggestions on what the problem may be? Do you think a service needs to be started? We don't have Ex2007 SP1 and don't think this is a factor considering it was working before.
    Tuesday, September 1, 2009 3:47 PM

Answers

  • Actually, I just checked UM server and got this message:

    The Unified Messaging server was unable to submit messages to a Hub Transport server because there is no Hub Transport server available to process the request with UM header file "C:\Program Files\Microsoft\Exchange Server\UnifiedMessaging\voicemail\XXX-XXX-XXX-XXX-.txt". Make sure that there is a Hub Transport server located in the same Active Directory site as the UM server. In addition, make sure that the Microsoft Exchange Transport service is started on the Hub Transport server.

    I checked the the receive connectors and our network admin made changes to the one that was attached to the Hub Transport Server. It did not give permissions to other servers. Changed the stuff back to the original settings, and we are good to go.
    • Marked as answer by akg8r Tuesday, September 1, 2009 7:04 PM
    Tuesday, September 1, 2009 7:04 PM

All replies

  • any errors on OCS or UM ?
    Bruno Estrozi - MCSE/MCTS/MCITP - Unified Communications Specialist | http://brunoestrozi.spaces.live.com
    Tuesday, September 1, 2009 4:40 PM
  • Hi  akg8r

    Is missed call notification in the policy on the UM Server enabled?

    Is missed call notification in the outlook Setings enabled?

    kind regards
    Daniel

    Tuesday, September 1, 2009 5:38 PM
  • Actually, I just checked UM server and got this message:

    The Unified Messaging server was unable to submit messages to a Hub Transport server because there is no Hub Transport server available to process the request with UM header file "C:\Program Files\Microsoft\Exchange Server\UnifiedMessaging\voicemail\XXX-XXX-XXX-XXX-.txt". Make sure that there is a Hub Transport server located in the same Active Directory site as the UM server. In addition, make sure that the Microsoft Exchange Transport service is started on the Hub Transport server.

    I checked the the receive connectors and our network admin made changes to the one that was attached to the Hub Transport Server. It did not give permissions to other servers. Changed the stuff back to the original settings, and we are good to go.
    • Marked as answer by akg8r Tuesday, September 1, 2009 7:04 PM
    Tuesday, September 1, 2009 7:04 PM