Hello,
Thank you for visiting our Office Genuine Advantage "OGA" forum. Please run the MGA Diagnostic Tool and post your results back in this thread. Please go back to the main OGA Forum and locate the announcements section. Here you will find the steps for running the MGA Diagnostic Tool. Also where did you purchase your version of Office? Please provide me with the details. Next please visit
http://www.howtotell.com and compare your media and the Certificate of Authenticity "COA" sticker against what you see there.
Thank you
Stephen :-)
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
