Unable to have Office XP validated RRS feed

  • Question

  • Why is Microsoft Office XP SBE not being recognised as valid when I purchased it fom a reputable computer company?
    Do I need to quote to you the Product Key on the sticker attached to the discs sleeve
    Monday, April 13, 2009 10:53 PM


  • Hello,

    Thank you for visiting our Office Genuine Advantage "OGA" forum. Please run the MGA Diagnostic Tool and post your results back in this thread. Please go back to the main OGA Forum and locate the announcements section. Here you will find the steps for running the MGA Diagnostic Tool.  Also where did you purchase your version of Office? Please provide me with the details. Next please visit http://www.howtotell.com and compare your media and the Certificate of Authenticity "COA" sticker against what you see there.

    Thank you

    Stephen :-)
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Saturday, April 18, 2009 12:17 AM
    Monday, April 13, 2009 11:35 PM