URGENT: Recover your account RRS feed

  • Question

  • Hi

    It has now been 2 weeks since I have not been able to access my hotmail due to a suspicious login attempt. I am currently going through remortgaging of my house and this has been delayed due to missing out on emails so it is very urgent I get the account back.

    I have gone through the recover account process on the website. Due to not having a recovery code or access to the previous email I have had to enter details regarding previous emails do to verify it is my account. Once I have submitted all the information this pops up """We’ll send an email to (************) to let you know if you’ve provided enough information to recover your account. It usually takes us about 24 hours to review the information submitted"""

    I have now submitted this 3 times and have not received a response yet. Can someone please help or point me in the right direction.

    Kind Regards

    Saturday, July 4, 2020 9:21 PM

All replies

  • A more timely response for Hotmail support is best gained in the Outlook.com forum on answers.microsoft.com instead of this Live Writer(a no longer supported blog application) forum.

     - i.e. the location for online support for Hotmail, Live, Msn and Outlook.com accounts 

    • Proposed as answer by ...winston Thursday, July 30, 2020 4:20 AM
    Thursday, July 30, 2020 4:20 AM
  • Microsoft forums and community support pages are filled with never answered questions, like the one above. They don't have money for live support and their AI support is soooo not. If you forget your password recovery security question, just know even when remembered it won't do as promised. Microsoft's password recovery form is a Personally Identifying Data mining waste of time, producing only invitations to submit a new form again, and again, and again. For anyone with nothing serious to do or lose, to whom anally retentive paranoid invasion of privacy is acceptable, Microsoft products may be briefly tolerated. All others enjoy better for free here: https://www.libreoffice.org/. We are sorry for the difficulties forum mediators have with this message. Hope it helps. Have a nice day.
    Thursday, October 22, 2020 6:45 AM