Activating my copy of Office XP 2002 issues... RRS feed

  • Question

  • So, I updated the Genuine Notification Advantage and ever since, I have been getting a prompt telling me that I have to activate/validate my copy of Office (XP 2002).  The only problem is that I have had this copy of Office on my computer for years, it has been registered and working without issue, until now.  It is a genuine copy that I bought and installed myself...so, what's the deal?
    Wednesday, October 14, 2009 5:27 AM


All replies

  • Please see Method 2: If the Opa11.dat file or the Data.dat file is corrupted and follow the instructions to correct your issue.
    Carey Frisch
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 7:51 PM
    Wednesday, October 14, 2009 1:16 PM
  • Thanks for the help.  However, after reading through the page you posted, I couldn't find anything to fix it.  Then I tried to going to the "Help" menu and clicked on "Activate Product"...and a window popped up that said the product has already been activated.  I don't get it.  If the product has already been activated and it knows that, why is it still throwing up a window telling me it hasn't been activated when I open Word, Excel, etc. 
    Thursday, October 15, 2009 8:36 PM
  • I am having the exact same problem with no reasonable answer.  It happened after I performed my last Microsoft Update.  Is your version of Office XP (2002) for Small Business?
    Thursday, October 15, 2009 9:08 PM
  • Hello NateH1212,

    You're right, it doesn't make sense because it's broken :-)

    Run this:  http://go.microsoft.com/?linkid=9684287

    (It's the MS FixIt on the page that Carey sent you to.)

    Post back to let us know if it worked for you!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 15, 2009 9:36 PM
  • Alright, I downloaded and ran the Microsoft Fix It and when I opened Word the Activation Wizard started.  I entered all the pertinent information and now it's saying that there is a communication error and to try again later or by phone.  I guess I'll give it another shot in an hour or so, but to be honest, I'm not very certain that it will work. 
    Friday, October 16, 2009 1:08 AM
  • Hello NateH1212,

    Please visit http://www.microsoft.com/genuine/diag/default.aspx? and click on the Start Diagnostics button to run a diagnostic routine that will check and possibly correct issues that may be preventing full communication with Microsoft's servers.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 16, 2009 1:17 AM