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Error ID 0017-80040216

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HELP I have a new laptop Vostro 2510 every time I try to get one care installed I get this Error code 0017_80040216

Thursday, December 11, 2008 8:30 PM

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The 0017 error indicates a download problem. Check the vendor website for the previously installed antivirus software for an uninstall tool. If you have a firewall other than the Windows firewall it must be uninstalled, not disabled. See this Microsoft Knowledge Base article for help with troubleshooting One Care installation issues - http://support.microsoft.com/kb/943906

If you are still unable to install One care after troubleshooting the issue please contact support. How to reach support -

http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
- Marked as answer by Stephen BootsMVP, Moderator Friday, December 12, 2008 2:23 PM
- Edited by Stephen BootsMVP, Moderator Friday, December 12, 2008 2:24 PM changed URL
Thursday, December 11, 2008 9:48 PM

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