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missing Add to marketing list off contact form of dynamics crm 2013 RRS feed

  • Question

  • A past administrator on our site removed the Add to Marketing list command from our Contact and Account pages.

    add to marketing list

    I don't know how to get it back. (this image was snagged from our sandbox) Any help would be appreciated.

    Thank you


    Janis Jarvis

    Friday, August 15, 2014 7:49 PM

All replies

  • Hi Janis,

     The button may be invisible due to security permission. otherwise, In your sandbox

    1. Create a new solution.

    2. Add Contact, do not add related entities.

    3. Add Application Ribbons, do not add related components.

    Export solution as unmanaged, import in production.

    Please take a backup before doing the steps above.

    Alternately, install Ribbon Workbench 2013 (managed solution in production) and unhide/change settings of the button same as that in your sandbox.

    Please take backups wherever possible.

    Regards,

    Jithesh

    Monday, August 18, 2014 5:45 AM