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  • Dear sir

     

       my windows is not genuine one I cant donloaw media playear  11 help me give me a softwear that enable downloads and softwears  

     

     

                                      than you

    Friday, June 20, 2008 3:21 AM

Answers

  • Dishan,

     

    Where did you purchase the Windows version that is currently installed on your computer? Is the computer a commercially built computer or was is a custom built computer? Also please read the following information provided @ http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2170194&SiteID=25 . I wrote the guidance previously and pinned it @ the top of the forum. Post your MGA results so we can analyze your output.

     

     

    Thank you

     

    Stephen Holm

    Forum Volunteer

    Friday, June 20, 2008 7:38 AM
  • dishan,

     

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  The tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

     

    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

     

    Lori MS

    Friday, June 20, 2008 6:29 PM

All replies

  • Dishan,

     

    Where did you purchase the Windows version that is currently installed on your computer? Is the computer a commercially built computer or was is a custom built computer? Also please read the following information provided @ http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2170194&SiteID=25 . I wrote the guidance previously and pinned it @ the top of the forum. Post your MGA results so we can analyze your output.

     

     

    Thank you

     

    Stephen Holm

    Forum Volunteer

    Friday, June 20, 2008 7:38 AM
  • dishan,

     

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  The tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

     

    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

     

    Lori MS

    Friday, June 20, 2008 6:29 PM