windows live one care help RRS feed

  • Question


    hi there i just bought a windows live one care 2.0 and installed it on my computer. the subscription is for 1 years and why does the computer show that my subscription status ends at 8/31/2008. please help me.
    Thursday, July 10, 2008 5:16 PM


  • I just found your post in the reporting folder, used to report abuse or a forum problem, hence the delay in getting a response.

    Did you activate your subscription by clicking Subscribe in OneCare and providing your retail key or did you purchase with a credit card after signing in?

    If your subscription to OneCare shows incorrect in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2




    Friday, July 11, 2008 11:59 AM