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Windows says i'm not using a original Version RRS feed

  • Question

  • I tried several things, like chdkdsk unactivate / activate....

    When ever I reactivate my Windows 7 Version it says everything went okay..

    When I start your tool I can press continue, when the button changed to copy and I press copy I get :

    failed to create output files, hr=0x80070002. Please contact support

    Please help me...

    Friday, August 24, 2012 11:13 AM

Answers

  •  

    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     

     You will be told that the drive is locked,

     and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The chkdsk will take a few hours depending on the size  of the drive, so be patient!

     After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) - then run the SFC.

     

     SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     At the Command prompt, type

     SFC /SCANNOW

     and hit the Enter key

     

     Wait for the scan to finish - make a note of any error messages - and then reboot.

     Post an MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 27, 2012 10:08 PM
    Moderator

All replies

  • ignore the error message. it will still copy and paste
    Friday, August 24, 2012 11:48 AM
    Answerer
  • Hey,

    you're right:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FDGDJ-7FT3T-6MWY6
    Windows Product Key Hash: QxDkTTHc6qxXQsXcKpjc6h0fdZM=
    Windows Product ID: 00371-838-8236896-85413
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {AE7C278C-C87B-4946-8C61-383C53D7AD1F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Inderlein\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x80092003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE7C278C-C87B-4946-8C61-383C53D7AD1F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6MWY6</PKey><PID>00371-838-8236896-85413</PID><PIDType>5</PIDType><SID>S-1-5-21-4195704989-2946197493-741753947</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>G1S                 </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>300    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071225000000.000000+000</Date></BIOS><HWID>FF383D07018400FA</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>27B04460301BF7C</Val><Hash>jvExNljYgvn/6roaANCJn0CiVDE=</Hash><Pid>81608-958-9221572-65652</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Softwarelizenzierungsdienst-Version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Beschreibung: Windows Operating System - Windows(R) 7, RETAIL channel
    Aktivierungs-ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Erweiterte PID: 00371-00170-838-897505-00-1031-7601.0000-1022012
    Installations-ID: 019646441320774085853321447545314553062872826522123045
    Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Teil-Product Key: 7QGMX
    Lizenzstatus: Lizenziert
    Verbleibende Windows Rearm-Anzahl: 4
    Vertrauenswürdige Zeit: 24.08.2012 13:13:56

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000080
    Event Time Stamp: 8:24:2012 12:59
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppwinob.dll


    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAgABAAAAAgABAAEA6GEAABTBRoMwUDpp2qDAC2ZGzvsyKAoz3tbUZ2BGVuoqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      DBGP            A_M_I_        OEMDBGP
      HPET            A_M_I_        OEMHPET
      BOOT            A_M_I_        OEMBOOT
      MCFG            A_M_I_        OEMMCFG
      OEMX            A_M_I_        OEMXLIC
      ECDT            A_M_I_        OEMECDT
      OEMB            A_M_I_        AMI_OEM
      SSDT            PmRef        CpuPm

    Monday, August 27, 2012 6:09 PM
  •  

    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     

     You will be told that the drive is locked,

     and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The chkdsk will take a few hours depending on the size  of the drive, so be patient!

     After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) - then run the SFC.

     

     SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     At the Command prompt, type

     SFC /SCANNOW

     and hit the Enter key

     

     Wait for the scan to finish - make a note of any error messages - and then reboot.

     Post an MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 27, 2012 10:08 PM
    Moderator