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Live One Care RRS feed

  • General discussion

  • I want to activate Live One Care, but when I try to do this I I get directed to another users Live.com usersname and password. How do I renew my Live One Care? As I will be billable.

    I did see somewhere that when my paid subscription runs out that it will be automatically renewed using a CC I have on file.

    What's best advice?

    Thanks,

    Tom

    Friday, January 4, 2008 12:48 PM

All replies

  • Are you trying to activate or renew?

    What is the current status of your installed copy of OneCare? If you click on Help/About in OneCare, it should show a Subscription ID if has been activated and you have a subscription. That Subscription ID is the LiveID for your billing account. Use that LiveID to sign in at http://billing.microsoft.com and renew your OneCare subscription.

    When you say, "I get directed to another users Live.com.." what do you mean?

     

    -steve

     

    Friday, January 4, 2008 5:45 PM
    Moderator