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    I have used the offline NYTimes reader for a number of years. i now have a brand new system. every time i try to install the reader, i get a BSOD with the same error.when i look up the error i cannot find it

    Stop:0x0000007E

    ATI3Duag.dll -(0xc000005,oxbfc34800,oxa2d2e50c,oxa202e208)
    Address BFC 34800 base

    the reader installs netframework3 then installs the program. then it crashes when i try to start the program.

    this is a repeatable error.
    running XP PRO on a brand new Optiplex by Dell. any information is greatly appreciated.
    i just cannot believe that i could run this program on my old system and not my new one???

    thanks,
    tish

    Saturday, August 30, 2008 8:05 PM

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    You're off topic for this forum, which is dedicated to Windows Live OneCare. You may want to try the Microsoft Public newsgroups here: http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx or contact support for the NY Times Reader. You may also have a corrupt .Net Framework installation, but that error appears to be coming from a crash of you display driver. (ATI). Perhaps updating the driver will resolve the problem.

    -steve

     

    Thursday, September 4, 2008 4:34 PM
    Moderator
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    tish53 said:

    I have used the offline NYTimes reader for a number of years. i now have a brand new system. every time i try to install the reader, i get a BSOD with the same error.when i look up the error i cannot find it

    Stop:0x0000007E

    ATI3Duag.dll -(0xc000005,oxbfc34800,oxa2d2e50c,oxa202e208)
    Address BFC 34800 base

    the reader installs netframework3 then installs the program. then it crashes when i try to start the program.

    this is a repeatable error.
    running XP PRO on a brand new Optiplex by Dell. any information is greatly appreciated.
    i just cannot believe that i could run this program on my old system and not my new one???

    thanks,
    tish


    the solution is update to microsoft .net framework 3.5 and then uninstall the ATI drivers and Catalyst control center. reboot the system and download the latest drivers from ATI, and install.  you will notice this resolves the issue.    solution made possible by Dell, and the dellconnect and a technician and a customer with patience to find a solution. total call time 73 minutes (most for downloading)
    Thursday, February 19, 2009 12:31 AM