I have used the offline NYTimes reader for a number of years. i now have a brand new system. every time i try to install the reader, i get a BSOD with the same error.when i look up the error i cannot find it
Stop:0x0000007E
ATI3Duag.dll -(0xc000005,oxbfc34800,oxa2d2e50c,oxa202e208)
Address BFC 34800 base
the reader installs netframework3 then installs the program. then it crashes when i try to start the program.
this is a repeatable error.
running XP PRO on a brand new Optiplex by Dell. any information is greatly appreciated.
i just cannot believe that i could run this program on my old system and not my new one???
thanks,
tish
the solution is update to microsoft .net framework 3.5 and then uninstall the ATI drivers and Catalyst control center. reboot the system and download the latest drivers from ATI, and install. you will notice this resolves the issue. solution made possible by Dell, and the dellconnect and a technician and a customer with patience to find a solution. total call time 73 minutes (most for downloading)