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Installation could not complete

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This is the message that i'm geetting while i'm trying to reinstall windows live one care. The message also states one or more components of windows live one care did not install successfully. Error ID 0019-80070643.

Tuesday, August 25, 2009 10:50 PM

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It indicates a problem with the firewall, so you may need to use the cleanup tool to remove all traces of OneCare before reinstalling:

Cleanup tool - http://social.microsoft.com/forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943/

See this help text entry: http://help.live.com/help.aspx?project=onecarev2_5_sbclient&market=en-ie&querytype=topic&query=onecare_trou_error_80070643.htm

And, optionally, this article: http://support.microsoft.com/kb/930159

If you cannot get the problem resolved with those, please contact support.

How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
- Edited by Stephen BootsMVP, Moderator Wednesday, August 26, 2009 11:28 AM added cleanup tool
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, August 26, 2009 11:28 AM
Wednesday, August 26, 2009 11:26 AM

Moderator